Family Contact Service

1. Family Contact Service • Family Contact Service provides experienced and qualified contact supervisors for supervised contact when there is Family Court Orders or Children’s Court Orders or mutual agreement between the parties, which may be a Parenting Order in place or other mutual agreement made between parents. • Family Contact Service is an is an outreach service All supervised contacts occur within the community or at a parent's home providing this has been assessed as safe for the child and in their best interests. There are no waiting lists. Our service is offered 365 days per year. Workers are required to have a successful Criminal Record Check and a Working with Children Certificate. • Family Contact Service closely supervises contact; documenting observations and aims to maintain safety for children at all times. We are a highly professional service with explicit and clear boundaries. While we are empathic towards parents we are very clear that our role is outside the legal decision making process. However our accurate observations will assist the Court in making decisions regarding their children's best interests. Nevertheless when trust is gained, parents sometimes desire to utilise staff knowledge of the service system. We are able to encourage the use of services such as mediation, educative parenting after separation programs, counselling etc. to promote parental and child well-being.

2. All areas of Melbourne, Geelong and rural areas covered. • Handover and pick up service also offered. • Available 365 days per year with no waiting lists currently. • Respectful and confidential service to families. • Qualified & specifically trained supervisors. • Contact supervision courtreports provided on request. • Contact supervisors can give evidence in court if subpoenaed. • Agency providing supervisors for contact supervision for the Family and Children’s Courts. • Respectful, private and confidential service to families. • Minimum time for contact supervision is two hours. • Our focus is protection for children from harm during contact in line with Section 162 of the Children, Youth and Family Act  2005. • We are a private agency that offers innovation and creativity, let’s create options together!. Payment Schedule to be made in advance before scheduled contact: Rates per hour: Weekdays: $39.00 per hour Weekends: $69.00 per hour Public Holidays: $89.00 per hour Information gathering session one off fee of $200, we come to you. Court Report $250 each report. Handover/pickup $39 one way. Observational notes $20.00 per contact. Contact Details: Owner: Julie Robinson Mobile: 0459363172 Fax 03 83539282 Website: www.familycontactservice.com.au address: P.O. Box 6646 Point Cook Vic 3030 Available any time for referrals, information and enquires. Family Contact Service ABN number: 98782968670