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Heartland Family Service Family Works

Heartland Family Service Family Works. AIM (plan) Increase family members participation in client’s treatment Develop positive engagement strategies. CHANGE (do). Hired Family Therapist Called family members, sent thank you letters Added a family handbook

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Heartland Family Service Family Works

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  1. Heartland Family ServiceFamily Works AIM (plan) • Increase family members participation in client’s treatment • Develop positive engagement strategies

  2. CHANGE (do) • Hired Family Therapist • Called family members, sent thank you letters • Added a family handbook • Modified pre-existing family group to include a family only group • Included fathers in parenting group • Family picnics • Include family in discharge plan

  3. RESULTS (study) • Improved family participation from 50% to 83%

  4. NEXT STEPS (act) • Continue successful engagement strategies • Train and update new staff • Develop survey tool and periodically conduct family surveys • Plan for increased use of incentives

  5. IMPACT (business case, lessons learned) • Increased motivation for client to follow recovery plan • Family member roles identified in addiction process and education and support provided to help change behaviors • Assistance provided to family members for their addictions when needed

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