Module 4 : Administrative Matters

1. Module 4: Administrative Matters SESSION 4.1: Ako ay Kawani ng Gobyerno Photo credit: Dennis Bautista, www.allartnews.com

2. DSWD VISION We envision a society where the poor, vulnerable and disadvantaged are empowered for an improved quality of life. Towards this end, DSWD will be the world’s standard for the delivery of coordinated social services and social protection for poverty reduction by 2030.

3. DSWD MISSION To develop, implement and coordinate social protection and poverty-reduction solutions for and with the poor, vulnerable and disadvantaged.

4. DSWD VALUES Respect for Human Dignity Integrity Service Excellence

5. Session Guide • Session 4.1 Ako ay Kawani ng Goyerno: The Code of Conduct and Ethical Standards of Public Officials and Employees • Session 4.2 Salary and TEV Claims, and office related transactions • Session 4.3. Operational Support • Session 4.4. The ACT Office

6. Session 1: Ako Ay Kawani ng Gobyerno Objectives: • Present and discuss the Code and Ethical Standards of Public Officials and Employees. • Discuss potential administrative issues related to ACT operations. • Ensure commitment of KC Staff to high ethical and moral standards.

7. AngPanunumpa ng Kawani ng Gobyerno Ako’y kawani ng gobyerno Tungkulin ko ang maglingkod ng tapat at mahusay, Dahil dito, Ako’y papasok nang maaga at magtratrabaho Nang lampas sa takdang oras kung kinakailangan; Magsisilbi ako ng magalang at mabilis Sa lahat ng nangangailangan;

8. Pangangalagaan ko ang mga gamit, kasangkapan At iba pang pag-aari ng pamahalaan; Magiging pantay at makatarungan ang pakikitungo ko Sa mga lumalapit sa aming tanggapan Magsasalita ako laban sa katiwalian at pagsasamantala; Hindi ko gagamitin ang aking panunungkulan Sa sarili kong kapakanan

9. Hindi ako hihingi o tatanggap ng suhol Sisikapin kong madagdagan ang aking talino at kakayahan Upang ang antas ng paglilingkod sa bayan ay patuloy na maitaas Sapagkat ako’y kawani ng gobyerno At tungkulin ko ang maglingkod nang tapat At mahusay sa bayan ko at sa panahong ito;

10. Ako at ang aking kapwa kawani Ay kailangan tungo sa isang maunlad, Masagana at mapayapang Pilipinas, Sa harap ninyong lahat;, Ako’y taos-pusong nanunumpa.

11. Discussion Points • What are the key messages in Oath of Public Officials?

12. The Code and Ethical Standards of DSWD Employees Section 1 of Article XI of the 1987Philippine Constitution provides that public service is a public trust and that public officers and employees must, at all times, be accountable to the people, serve them with utmost responsibility, integrity, loyalty and efficiency; act with patriotism and justice and lead modest lives.

13. The DSWD is committed to: • good governance; • eradication of graft and corruption; and the • upholding of the highest ethical standards among its officials and employees.

14. Principles of Conduct 1. Everyone shall endeavor to contribute his utmost to nation building. 2. Everyone shall give paramount importance to the well-being of those whom he helps.

15. 3. Everyone shall accept with respect and understanding clients, colleagues, and all those who come within his sphere of professional activity. 4. Everyone shall engage in social action which according to his convictions will further the best interests of the people and the country.

16. Section 2. - Fidelity to Duty 2.1. Officials and employees shall at all times exhibit utmost respect to the public and deep sense of commitment to the mandate of the Office.

17. 2.3. Officials and employees shall perform their duties efficiently, courteously, honestly, promptly, fairly and without bias or prejudice. 2.4. Officials and employees shall avoid impropriety and the appearance of any impropriety in all their activities. 2.5. Officials and employees shall not engage in activities incompatible with the faithful discharge of their duties.

18. 2.6. Officials and employees shall at all times perform their duties properly and diligently. They shall fully commit themselves to the duties and responsibilities of their position. 2.7. Officials and employees shall not discriminate nor manifest, by word or conduct, bias or prejudices based on race, religion, national or ethnic origin, gender, political belief or affiliation.

19. 2.8. Officials and employees shall use the assets and resources of the office, including funds, properties, goods and services, economically, productively, effectively and only for official activities and solely for the purpose required by law. 2.9. Officials and employees shall carry out their duties and responsibilities with utmost and genuine courtesy, fairness, honesty and in compliance with the law.

20. 2.10. Officials and employees shall submit performance reports and other documents required by law such as Statement of Assets and Liabilities and Net Worth and Income Tax Returns and other public documents as may be required. 2.11. Officials and employees shall not remove, destroy or conceal documents or papers officially entrusted to them.

21. 2.12. Officials and employees shall not reveal any secret known to him by reason of his official capacity, or shall wrongfully deliver papers or copies of papers of which he may have charge and which should not be published. 2.13. Officials and employees to whom the secrets of any private individual shall become known by reason of his office shall not reveal such secrets.

22. 2.14. Officials and employees, upon demand from competent authority, shall not fail to lend his cooperation towards the administration of public service, if such failure shall result in serious damage to the public interest or to third party.

23. Section 3. - Transparency - is openness in transactions involving public interest, such as but not limited to financial and procurement transactions, programs, operations and employment policies and procedures. Transparency leads to accountability, credibility and good governance. 1. Officials and personnel shall always exercise transparency in dealing with the public.

24. 2. Officials and personnel shall uphold the public’s right to information by providing them access to reliable and timely information concerning DSWD’s policies, programs, services and procedures, and other forms of public transactions. These shall be communicated to the public in clear and understandable language. 3. Officials and employees shall generate public participation in implementing DSWD’s programs

25. 4. Officials and personnel shall make available to the public, upon request and within reasonable time, public documents except those which are considered confidential or classified information.

26. Section 5. - Relations With The Public The following shall be observed by all DSWD officials and employees in dealing with the public which includes: colleagues in the government (LGUs, NGAs and legislators, etc.); colleagues within the Department; other partners (business, socio-civic groups and academe, NGOs involved in social welfare and development; foreign and multi-lateral agencies; media and the general public.

27. 1. Respect and protect every person’s dignity and rights contained in the Constitution. 2. Be polite, helpful and reasonably accessible in dealing with the public at all times, treating members of the public as customers who are entitled to receive high standards of service. 3. Serve the public in an unbiased, impartial, proper, honest and sincere manner in order to create confidence in the public service.

28. 4. Recognize the public’s right of access to information, excluding confidential information as well as information that is specifically protected by law. 5. Provide services within the prescribed period. 6. Take the time to explain in a manner that will allow the public to understand the situation and what needs to be done to achieve whatever it is he/she wants.

29. 7. Indorse or refer properly to appropriate parties in order that the receiving party is able to act promptly on their needs. 8. Avoid inappropriate public comments and personal opinions that can be construed as official. 9. Do not unfairly discriminate against any member of the public on account of race, gender, ethnic or social origin, sexual orientation, age, disability, religion,

30. Section 2. - No DSWD official or employee shall receive tips or other remuneration for assisting or attending to parties engaged in transactions or involved in actions or proceedings with the Department.

31. Rule IV – Policy on Gift Giving, Accepting of Gifts, Donations and Sponsorship A “gift” refers to a thing or a right disposed of gratuitously, or any act of liberality, in favor of another who accepts it, and shall include a simulated sale or an ostensible disposition thereof (RA 6713)

32. In general, DSWD shall follow a “no gift policy”. Section 1. - Officials and employees shall not directly or indirectly request or receive any gift regardless of the amount, share percentage, or benefit for himself or for any other person in connection with any contract or transaction with the Department, wherein the official or employee in his capacity can intervene or influence under the law.

33. Section 2. - Officials and employees shall not accept or receive any gift, donation and sponsorship, directly or indirectly, regardless of amount from any of the following: a. Any bidder, supplier, contractor, service provider, technical expert or any other entity including their agents with contract/s with DSWD.

34. Rule VI – Policy on Whistle Blowing Section 1. - Encouraging Reporting of Malpractices, Corruption and Other Protected Disclosures The Department recognizes that an internal whistle blowing and reporting policy is necessary to encourage honest and excellent public service that will deter undesirable and corrupt practices

35. 1. Disclosures are made to the proper public entity; 2. The inappropriate publication of unsubstantiated disclosures does not damage the reputation of the whistleblowers/informers.

36. 3. Proper records of disclosures are kept; and 4. That all whistleblowers emanating from Central Office, Field Offices, attached Agencies and Centers/Institutions shall be within the original jurisdiction of the DSWD Central Office.

37. Group Discussion • What controls and mechanism can ACT agree on to ensure compliance to DSWD Code of Conduct and Ethical Standards? • What administrative policies will be required to support adherence to the Code?

38. JUDE

39. Session 4.2 Salaries and TEVs • What’s my pay? • Basic salary • Deductions • Tax • Others

40. What documents are needed for salaries? • Accomplishment Reports (CF reports, AC reports) • Daily Time Record (DTR) • What is a correct DTR? • Initialized by AC • Approved by the SRPC

41. Claiming TEVs Documentary Requirements: • Obligation Request (2 copies) • Disbursement Voucher (3 copies) • Appendix A (Itinerary of Travel) (4 copies) • Appendix B (Certificate of Travel Completion) (4 copies) • Feedback Report (4 copies)

42. TEV Claim Attachments • Receipts/ used tickets/ RER • Certificate of Appearance • Special Order

43. Issues and Concerns over Salaries and TEVs • Absent/late/ truancy • Improved documentations • Excessive travel expenses • Others:

44. CINDY

45. Session 4.3 Administrative Support • ACT supplies • IT equipment are LGU counterpart • Communication support

46. Session 4.4 The ACT Office Checklist