Student Expectations regarding Higher Education and Labour Market

1. Student Expectations regarding Higher Education and Labour Market Kristine Zaksa

2. Why expectations are important? • Quality – to meet standarts of stakeholders • Stakeholders – students, parents, employers, society • To live up expectations – to have a satisfied students

3. The aim of the survay • is to compare the changes of student expectancies and satisfaction during the study period. • To find out the relationship between the students’ motivation (why they want to study), the expectancies and the study level.

4. Herzberg-twofactortheory • Hygiene factors - if absent or weak caused dissatisfaction. These related to the job environment. • Motivators - lead to feelings of satisfaction. These relate to the job itself, for example its complexity, or importance

5. Herzberg’sproposition –twofactortheory(byRichardJames) • Hygiene factors – related to study environment: • Quality of working spaces • Services • Motivation factors: • Inspirational teaching (leadership) • Belonging to learning community

7. Survey • 600 respondents – undergraduate and postgraduate level business students • 2007/2008 academic year

8. Questionnaire 4 parts: • the reason, why the student wants to study; • the student’s expectancies; • the level of satisfaction; • the student’s personal data

9. Main findings - Motivation to study • To earn a lot of money (safety need)

10. Main findings - Motivation to study • To find new friends (Belongingness)

11. Main findings - Motivation to study • To acquire a prestige position in a society (Esteem need)

12. Main findings - Motivation to study • To fulfilf her-self (Self – actualisation)

13. Mainfindings – motivation to studyrelated to thelabourmarket • To get a good job

14. Mainfindings – motivation to studyrelated to thefuturejob To obtain practical and theoretical knowledge for a future job

15. Mainfindings – motivation to studyrelated to thefuturejob • To ensure more opportunities for the future

16. Motivation - conclusions • The self- actualisation is the most important motivation for students • The higher education is perceived also more as the better opportunities for the future

17. Main findings - Expectations • The professors will give all necessary practical knowledge

18. Main findings - Expectations • The professors will give all necessary theoretical knowledge

19. Main findings - Expectations • The computer literacy in economic and business administration will be improved

20. Main findings - Expectations • The communication skills will be improved

21. Conclusions - expectations Students NOT really expect that professors will give them ALL necessary knowledge but Students expect that they will improve different kind of SKILLS

22. Main findings – satisfaction, hygiene factors • Technical equipment

23. Mainfindings – satisfaction, hygienefactors • The lecture rooms

24. Mainfindings – satisfaction, motivators • The professors' attitude

25. Mainfindings – satisfaction, motivators • The professors give a practical knowledge

26. Mainfindings – satisfaction, motivators • After graduation I would like to continue studies

27. Conclusions • Most of students ar rather satisfied with hygiene factors. (But the hygiene factors are insufficient conditions for high student satisfactoin.) • The ‘motivation factors’ should be improved in order to meet higher student satisfaction.

29. Thank you for attention