Tailored Arrivals Ops Monitoring Tag-Up

1. Tailored Arrivals Ops Monitoring Tag-Up Approved for release to non-U.S. persons. Export Management Log #ARL-07-DWS109

2. Objective of health monitoring • Ensure that the trials systems and procedures are meeting trials aims • Ensure that changes in usage levels are quickly understood, as a means of capturing lessons and potential problems • Ensure that problems are identified and resolved quickly • Ensure that resolutions meet the intended purpose, and do not create new problems • Give visibility to operational parties, and trials management, on how their contribution is working for them and the trials • This is not the same as • Benefits tracking • Officially reported statistics • These two items need more time to create and approve

3. Monitoring package (starting trials: 2007) • 4-7 Dec (hoping we don’t need 7 Dec … will decide on 6 Dec) • Greg Saccone / Kevin Elmer: quick stats on previous day UAL74 & UAL870 • Ops around the room: NCT, ZOA, UAL • Proposed date / time: 12:30 PM PST • 10 & 17 Dec (both Mondays),12:30 PM PST • Weekly telecons , same format but more flights! • 22 Dec – 7 Jan: ad hoc ADS-C sampling; no noise sampling • 7 Jan: reconvene weekly telecons, 12:30 PM PST • Drop to bi-weekly as soon as verified running smoothly • Attendees (Ops Authorities and Trials Authority are mandatory) • UAL (Rick Shay or delegate) • FAA (Rich Lanier or delegate) • Oakland Center (Ed Wilson or delegate) • NCT (Rick Cote or Patty Daniel) • Boeing (Rob Mead or delegate) • The entire team has been invited

4. Attendees (present: indicated in blue) • Chris Ramirez • Laurent Renou • Mark Rupert • Gary Ryle • Nabil Sandhu • Rick Shay • Mark Shepherd • Craig Stevenson • Daryl Stephenson • David Strand • Dave Strider • Bob Tinkham • Kevin Teare • Mike Terrant • Chris Tracy • Allan Twigg (united) • Jerry Whitsett • Wayne Winningham • Dennis Addison • Pat Anderson • Steve Arnold • Jim Arreghi • Jim Barnett • Paul Bent • Ken Breiding • Bill Buck • Marc Buntin • Ron Cauer • Karen Chiodini • Curtis Cole • Rick Cote • Barry Davis • Fannie Decerf • Mike Durham • Kevin Elmer • Ronen Elkoby • Debra Fay • Mike Fitzgerald • Jesse Follet • Steve Fragas • Andy Fry • Dave Frostbutter • Peter Gunn • Rob Henry • Katherine Higgins • Ed Holman • Rob Hunt • Mark Kuck • Rich Lanier • Steve Laurenzo • Virginie Le-Gall • Jim Mast • Rob Mead • Suzy Hawkins • Matt Morter • Anne Nguyen • David Oliver

5. Broad status • Stats • 29% (370) of flights requesting have gotten full TAs • 71% (894) of flights requesting have gotten partial TAs • Results from Kevin E’s ANOMS analysis through 22 Nov 08 positive (will be integrated for next meeting): • 35% full TAs • 65% partial TAs • Observations • Total request numbers up from last period • Runway 19R in effect 24 Dec, also for some flights 14, 15 and 25 Dec • JAL2 to restart 22 Jan 09 • “New” UA flight (UA34) not captured during this period (12 flights), now being collected on • ANOMS input integrated into ACAT tool; in testing

6. TA Summary

7. Landing Time Distribution

8. 53 Full TAs UA76 (7 flights) UA858 (1 flight) UA888 (3 flights) UA892 (1 flight) UA856 (3 flights) UA838 (3 flights) UA830 (0 flights) QFA73 (3 flights) UA870 (3 flights) UA886 (0 flights) JL2 (1 flight) UA852 (1 flight) NZ8 (11 flights) UA34 (7 flights) UA74 (9 flights) 125 Partial TAs UA76 (9 flights) UA858 (11 flights) UA888 (5 flights) UA892 (1 flight) UA856 (5 flights) UA838 (4 flights) UA830 (2 flights) QFA73 (16 flights) UA870 (19 flights) UA886 (5 flights) JL2 (5 flights) UA852 (2 flights) NZ8 (16 flights) UA34 (14 flights) UA74 (11 flights) Landing Time Distribution 28 Aug 08 – 27 Sep 08(Scheduled Arrival Time) SFO Local 0400 0430 0500 0530 0600 0630 0700 0730 0800 0830 0900 0930 1000 1030 1100 1130 1200 … … … 1900 1930 2000 2030 2100 2130 2200 2300

9. Around the room • UAL: NTR • ANZ: would like to see more full Tailored Arrivals (seeing <25% right now, e.g. 3 of 14 the last week) • Rich L. reports: NASA has just initiated analysis to see if they can find trends in the partial vs. full Tailored Arrivals, to see if they can identify potential causes • ZOA: • Encoding issue encountered 29 April, resulted in discontinuation of TA clearances • Fix identified and tested against Boeing Test Benches 1 May • TA clearances to restart Tuesday, 6 May • Until 6 May, controllers will “unable” request, appending e.g. “will restart Tuesday” • NCT: NTR • JAL: still a few weeks away from starting • "Datalink Handbook" explaining TA procedure is done • "Operations New " explain general concept of TA is in draft. • Rob will communicate start-up date when available • Noise: still no noise complaints; benefits analysis from Kevin in progress

10. Implementation of agreed changes • Procedure Baseline is “TA_procedure SFO_v9b.doc” • Today’s changes, plus the following changes already promulgated via e-note • Being fully implemented in ANZ and UAL FMB updates, 1st/2nd week Jan • Crews will request the TA once at least 45 minutes prior to oceanic exit. • More standard speed management by crews • Crews will use 280-300kts • 180 knots from FAF – marker • Use of speed restrictions by Oakland Center, to improve full TA possibility • If possible, at least 10 min prior to TOD, the Oakland Center radar controller will issue an “Expect descent speed of 280 knots” advisory • Controller will later instruct this speed using phraseology “Descend via the uplinked route clearance ALPHA at 280 knots”

11. Summary of health monitoring format • Completed in the Ops Management telecons • Quick and up-to-date stats • Basically, last week’s stat’s, thru Friday, available on a Tuesday • Ops around the room • Ops leads report/drive discussions; minimal non-ops input • Gauge operational health of the system • Advise problems for joint resolution (near-term and more permanent fixes) • Review of implementation date(s) for previously agreed problem resolutions • Op Leads from each organization are mandatory participants • For TAs, everyone was welcome unless it caused problems (it never did) • Meeting records should go out the day of the telecon

12. Health monitoring statistics for DCL? • Number of eligible flights • Proportion of eligible flights that logged-on • Proportion of eligible flights that requested a DCL • Proportion of eligible flights that received an initial DCL clearance, and what type of initial clearance was received • Proportion of eligible flights that received one or more revised DCLs, and what type of revisions they were • Proportion of flights that wilco’d, unabled, or standby’d clearances • Round trip times (clearance to wilco) • Number of logged-on flights that received a DCL via voice instead of datalink