Change User Information

1. Change User Information CHAPTER 5 The Change User Information submodule allows the taxpayer to update/modify some information in his account such as his email address, email notification preference, Challenge Question and Answer to his preferred challenge question. It also provides access for modifying the user's password. There are two (2) Change User Information Scenarios: • Changing User Information • Changing Login Password

2. Scenario 1: Changing User Information A taxpayer can update/modify his email address, email notification preference, Challenge Question and Answer to his preferred challenge question at any time. Task Procedures Access eFPS Login Screen Log-in to eFPS • To access eFPS Login Screen, please refer to Chapter 2 Accessing eFPS Login Screen. • To login to eFPS, please refer to Chapter 4 Logging-In to eFPS.

3. eFPS USER MENU SCREEN • Click on the Change User Info Button . Select Change User Info

4. eFPS USER INFORMATION FORM SCREEN Note: The <TIN>, <Name> and <Username> fields are disabled and cannot be modified. Filling out the <Password> field with your current password is required if you make any change in your user information before submitting. The <Password>, <Answer> and <Confirm Answer> fields are case-sensitive.

5. eFPS USER INFORMATION FORM SCREEN • Enter new email address in the <E-mail> field. • Click on preferred e-mail notification preference. • Enter new challenge question in the <Question> field. • Enter new answer in the <Answer> and <Confirm Answer> fields. • Note: • Answer to Challenge Question is case-sensitive. Update Email Address Modify Email Notification Preference Modify Challenge Question Modify Answer to Challenge Question

6. eFPS USER INFORMATION FORM SCREEN • Enter current password in <Password> field before submitting. • Note: • Filling out the <Password> field with your current password is required if you make any change in your user information before submitting. • The <Password> field is case-sensitive. • Click on the Submit Button . • Note: • If you want to discontinue any modification and go back to the User Menu screen, click on the Cancel Button . Supply Password

7. Scenario 2: Changing Login Password A taxpayer can change his login password at any time. Task Procedures Access eFPS Login Screen Log-in to eFPS • To access eFPS Login Screen, please refer to Chapter 2 Accessing eFPS Login Screen. • To login to eFPS, please refer to Chapter 4 Logging-In to eFPS.

8. eFPS USER MENU SCREEN • Click on the Change User Info Button . Select Change User Info

9. eFPS USER INFORMATION FORM SCREEN • Click on the Change Password Button . Select Change Password

10. eFPS CHANGE PASSWORD SCREEN • Enter current password in the <Password> field. • Note: • The <Password> field is case-sensitive. • Enter new password in the <New Password> and <Confirm New Password> fields. • Note: • The <New Password> and <Confirm New Password> fields are case-sensitive. • Click on the Submit Button . • Note: • If you want to discontinue changing your password, click on the Cancel Button . Change Password