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Shanghai Quiz Introduction: History, Economy & Culture Overview of Business Relationships

上海. Shanghai - AGENDA. Shanghai Quiz Introduction: History, Economy & Culture Overview of Business Relationships Employment in Shanghai Language Training Role Play Summary of Do’s & Don'ts in Shanghai Q & A. 上海. Shanghai - AGENDA. Cross Cultural Training Program SHANGHAI

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Shanghai Quiz Introduction: History, Economy & Culture Overview of Business Relationships

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  1. 上海 Shanghai - AGENDA • Shanghai Quiz • Introduction: History, Economy & Culture • Overview of Business Relationships • Employment in Shanghai • Language Training • Role Play • Summary of Do’s & Don'ts in Shanghai • Q & A

  2. 上海 Shanghai - AGENDA Cross Cultural Training Program SHANGHAI Nathan Crosson Fui-Lai Hsieh Hye-Jin Lee Allison Legg Sara Olsen Jacob Panowicz Chuin-Ming Tan

  3. Shanghai’s famous shopping area is known as: Washington Square Tiananmen Square Nanjing Road The Great Mall 上海 Shanghai

  4. What famous leader and developer of the “Three principles of the people”, lived at No.7 Xiangshan Road in Shanghai? Mao Chiang Kai-shek Kramer Sun Yat-sen 上海 Shanghai

  5. What is the population of Shanghai? 4,600,000 8,000,000 4 16,000,000 上海 Shanghai

  6. In the first part of the 20th century, which country had a colonial presence in Shanghai? Britain France United States All of the above 上海 Shanghai

  7. This means “west side of the river.” Puxi Pudong West side of the river Chopsticks 上海 Shanghai

  8. After hearing “Ganbei!”, you should immediately: Hand over your wallet and valuables See a doctor Drink from your raised glass Exchange business cards 上海 Shanghai

  9. The most popular dialect spoken in Shanghai, sometimes called “Shanghainese” is: Tuhua Xiang Jive Wu 上海 Shanghai

  10. Shanghai’s current mayor is: Wen Jiabao Bud Clark Han Zheng Hu Jintao 上海 Shanghai

  11. Shanghai was declared a treaty port in the Treaty of Nanking following what conflict: Opium War Cocaine Massacre Rebellion in Yunnan Boxer Rebellion 上海 Shanghai

  12. Recent proposed regulations in Shanghai would: Fine residents for using obscenities in public Ban chopsticks Send students into the streets to smile at strangers Both a and c 上海 Shanghai

  13. In 2010, Shanghai will host Winter Olympics 50-60 MIM students World Expo World Baseball Classic 上海 Shanghai

  14. What is the name of the tall, unusually shaped pillar that is Pudong’s most important project? Changcheng Lester Oehler Oriental Bright Pearl TV Tower Jinmao Tower 上海 Shanghai

  15. In 1972, Zhou Enlai had an historic meeting with ___ that ended with the signing of the Shanghai Communiqué: Lynden Johnson Jimmy Carter Richard Nixon Chopsticks 上海 Shanghai

  16. This popular piano tune is played using only two index fingers Long de Chuanren Old MacDonald Crocodile Rock Chopsticks 上海 Shanghai

  17. How do you rate? 0-5 Nice try, Yankee 6-10 11+ Nin shi Zhongguoren ba? 上海 Shanghai

  18. 上海 Shanghai CHINA Shanghai

  19. 上海 Shanghai A Brief History Originally a sleepy fishing town Became centre of popular culture, vice, intellectual discourse and political intrigue during the Republic of China After the communist takeover in 1949, Shanghai languished under heavy central government taxation City flourished after central government's authorization of market-economic redevelopment of Shanghai in 1992 Challenges remain

  20. 上海 Shanghai Economy & Demographics Regarded as the center of finance and trade in mainland China One of the world's busiest ports Shanghai and Hong Kong have had a recent rivalry over which city is to be the economic center of China Shanghai is undergoing a building boom

  21. 上海 Shanghai The Culture of Shanghai China's most cosmopolitan and open people Unique culture that combines West with East Haipai Extremely mobile population

  22. 上海 Shanghai Shanghainese Business Relationships Similarities With Other Chinese Concept of Face (mianzi) “No big problem” or “The problem is not serious” “It is not convenient” “Maybe” No “No”

  23. 上海 Shanghai Shanghainese Business Relationships Similarities With Other Chinese 2. Gift Giving Shanghainese prefer high quality, new-in-the-market gifts Li （礼 – gift, etiquette, courtesy）same pronunciation as Li （理 – reason)） “ With Li (reason), you can go anywhere; without Li (reason), you cannot take a step” “ With Li (gift), you can go anywhere; without Li (gift), you cannot take a step”

  24. 上海 Shanghai Shanghainese Business Relationships Similarities with other Chinese 3. Business Negotiation • Maintain constant communication • Engaging Conversation: Engage your Chinese counterpart in interactive conversation • Meet face-to-face • Represent all levels

  25. 上海 Shanghai Shanghainese Business Relationships Differences from other Chinese • Individualist • Pragmatic • Internal personal harmony ( renqing )

  26. 上海 Shanghai Overview of Shanghainese Business Relationship with Foreigners 1. American / European Competent, trustworthy Lack of understanding of Chinese culture 2. Korean and/or Japanese Efficient, dedicated Korean: similar interaction like American/Europeans 3. Oversea Chinese Competent Better communication & understanding of Chinese culture

  27. 上海 Shanghai Employment in Shanghai • No “cold calling” • Invest in relationship first: meet people, make connections, learn customs and language • Familiar foreigner more accepted than foreign stranger! • Other option: become an expatriate

  28. 上海 Shanghai US/Shanghai Business Differences • US: formal. Shanghai: Informal • US: business first. Shanghai: social first • US: decisions made at end of meetings, Shanghai: decisions made after many meetings

  29. 上海 Shanghai Language is an integral tool to promote oneself and improve the relationship. How to do with “Mianzi” : be humble, be respect and be polite. In a formal situation: 初次见面，请多指教 chu ci jian mian, qing duo zhijiao (It is my first time to meet you, please give me some advice.) 很荣幸认识您 Hen rongxing renshi nin (It is my pleasure to know you.)

  30. 上海 Shanghai In an informal situation: 咱们聊聊天 za men liao liao tian (Let’s have a talk.) 咱们去喝杯茶(咖啡) za men qu he beicha (kafei) (Let’s go for a drink (tea or coffee)) Gift giving: 小小礼物，不成敬意 xiao xiao liwu, bucheng jingyi (It is just a small present, not a big deal.) Humbleness: 大人不记小人过 daren buji xiaoren guo (You are a great person and please forgive my mistake.) 望尘莫及 wang chen moji (It is hard to catch up.) Compliments: 了不起 liao buqi (Great.)

  31. Role Play Overview: Greetings Business Negotiations Dinner 上海 Shanghai

  32. 上海 Shanghai Role Play: Act 1 Greetings

  33. 上海 Shanghai Role Play: Act 2 Business Negotiations

  34. 上海 Shanghai Role Play: Act 3 Dinner

  35. Bring small gifts Prepare business card Be aware of the meanings beyond words Save counterpart’s face Open gifts in public Use both hands Aggressively address “NO” Arrive late, cause embarrassment, or called attention to a mistake 上海 Shanghai Do’s Don'ts

  36. Meet face-to-face/Build relationship Learn Chinese Be aware of cultural difference Be patient/humble Be flexible Expect Chinese to rush into discussion or negotiation Expect the kind of directness Lose temper/Display arrogance Be pushy 上海 Shanghai Do’sDon’ts

  37. 上海 Shanghai Q & A

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