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Palestine Telecom

Palestine Telecom. Introduction. and Technology Vision. PalTel – Core Business. Paltel is the sole PSTN operator in Palestine enjoying a limited exclusivity from the PNA. This might imply no real competition in fixed telephony services. Facts on the ground prove otherwise: Israeli Mobiles

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Palestine Telecom

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  1. Palestine Telecom Introduction and Technology Vision

  2. PalTel – Core Business • Paltel is the sole PSTN operator in Palestine enjoying a limited exclusivity from the PNA. • This might imply no real competition in fixed telephony services. Facts on the ground prove otherwise: • Israeli Mobiles • Internet Via Satellite and WiFi • Israeli International pre paid Calling Cards • Foreign Calling Cards Via Internet. • Official Deregulation in Palestine is happening at end of 2006

  3. PalTel – Business Portfolio • Fixed telephony with related value added service including ID caller, conference call, follow me, call waiting, hot line, short dialing, wakeup call. • Data & Internet service including Frame Relay, TDM, ISDN PRI. • Digital lines including ISDN BRI. • Supplementary services such as International prepaid calling cards, Toll Free, etc. • Public Payphones.

  4. Business – Market Indicators • Number of Fixed Lines: 350,000 lines • Number of Residential Telephone Lines: 258,000 line. • Number of DSL lines 4300. • Number of TDM Lines (Regardless of Bandwidth): 593 line • Number of Frame Relay Lines: 524 line • Number of ISDN PRI Lines: 202 line • Number of ISDN BRI Lines: 1,008 line

  5. Business – Market Indicators (cont.) • Number of Jawwal subscribers: 500,000 subscriber • Estimated number of Israeli mobiles working in the Palestinian territories: 356,330 subscriber

  6. PalTel – Palestine Demographics • Population (June2004 by PCBS): 3,634,495 • Number of Households (June 2004): 550,804 • Number of Business Units: 60,000 • Demographic Indicators: • 47% of the Palestinian people are under 14 years old • 73.9% of the Palestinian people are under 30 years old • 85.1% of the Palestinian people are under 40 years o • PC penetration: 21.3 % Palestine: • west bank : 23.2 % • Gaza Strip : 17.5 %.

  7. PalTel – Internet Users • 45,000 Dialup users. • 40 line for internet cafés connected by using TDM and FR technologies. • 831 line for different Companies, governmental organization …..etc connected to ISPs by using TDM and FR technologies.

  8. Palestine –Market Demand • Palestine is undergoing a major uplift and transformation in all sectors to speed up the process and be ready for the officially recognized independent state of Palestine • Telecom Services are a Key enabler of such a transformation

  9. 3 Key Initiatives and Directions under Development • Introduction of new services targeting both Business Customers and Consumers • ADSL, VoBB, IP/MPLS, Managed Services, PWLAN, 2.5G or 3G, Triple Play, etc…. • Reviewing the Customer Experience with PalTel • Maximize ICT Assets Utilization within PalTel Group

  10. New Services • Priority is for Key revenue generating services for businesses and life enhancing services for Consumers • A 3 years service introduction roadmap is being developed • Key Challenges: • Synchronization with different functions within PalTel to make sure the full cycles of any service development are covered

  11. Customer Experience with PalTel • In order not to loose the customers after deregulation, we need to make sure that they feel that they are working with one company for all there services and not with multiple of them but that just happen to be part of the same group • 2-3 years objective: Single point of contacts for all PalTel Service Offerings

  12. Maximize ICT Asset Utilization • Public Infrastructure Convergence • Internal Infrastructure Convergence • Under Study: • Data Centers • Call Centers • Portals • WANs • Security

  13. Relation with Cisco • In May 2005 a frame work agreement was signed between Paltel and Cisco. • As a result of this agreement Paltel signed with Cisco through their representative in Palestine Safad a contract for upgrading the IP network to enable more BB services and to be the basis for NGN services in the future.

  14. IP network • The new network will be based on GSR 12000 routers with high capacity. • Paltel and Cisco are working on a plan for migration to NGN. • The current IP network is as per the below:

  15. BB – Palestine Data Network (“PDN”) of 24

  16. BB – Palestine Data Network Phase Three: IP VPN Rollout of 19

  17. Transmission network • The Transmission network is based on SDH technology using FO underground which was hearted a lot by the IF at last three years and needs rehabilitations at many areas, and also MW links between the main cities. • The current capacity on the backbone is STM16 and will be upgraded soon to DWDM.

  18. Transmission network • The configuration between the new IP network and the transmission network will be based on GBE. • All the sister companies are getting the required capacities from Paltel backbone. • As plan we are targeting to get another POP in Israel for redundancy purposes.

  19. Transmission network • As part of the new plans which is in line with NGN, we started to connect the main institutes and universities with FO. • We will put a plan to have new Gaza where will be connected FO to the end user. • FO to the curb already started in the main cities, Gaza, Ramallah and Nablus.

  20. Transmission backbone

  21. IP services 1- AAA infrastructure: • We currently have the Open-Source FreeRADIUS as the AAA solution running at Paltel, the infrastructure consists of two redundant servers located in the main datacenter in Nablus to support both SFI customers and ADSL customers. • We are planning to replace this system with Cisco Access Registrar/Sun I-Planet as LDAP Server, the solution will help Paltel build more stable and scalable infrastructure for both West Bank and Gaza, the solution will be clustered to achieve the highest level of redundancy.

  22. IP services

  23. IP services • Building such system will help Paltel and its partners to sell IP Services and Value Added Services with proper authentication, authorization and accounting “AAA”. • 3- Web hosting Infrastructure. • 4- This project will help Paltel localize the internet traffic and hence will save Paltel considerably in international transit. • 5- This project will be based on wholesale to be sold to ISPs, ASPs, and web design firms to sell for their customers.

  24. IP services • It will be based completely on Open Source platforms and will contain the latest technologies and features of the world leading hosting firms. It will also serve email with antispam and antivirus filtering. • 7- Hosted Video Service and Video on Demand. • This is a limited release service/pilot to explore the capabilities and possibilities of our broadband network, at the initial phase it will be more of a pilot.

  25. IP services • 8- Value Added Services. • Collection of services that will be sold as parts of bundles/packages to the virtual ISPs to sell for their customers, some services are: • a- E-fax. • b- Online storage and backup. • c- Hosted services. • d- Remote computer access. • e- Learning.

  26. IP services • Internet Services Infrastructure upgrade. • Current infrastructure which consists of mainly two DNS Servers in the main datacenter in Nablus will be upgraded and we will have other DNS Servers in Gaza.

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