The Love / Hate Relationship with Mobility

1. The Love / Hate Relationship with Mobility Dale Wickizer Chief Technology Officer U.S. Public Sector NetApp Confidential - Internal Use Only

2. BYOD?? How’d That Happen? • Expectations vs. Risks • What Are You Going to Do? How Can NetApp Help? NetApp Confidential - Internal Use Only

3. What is BYOD? • It’s about letting users access their data when and where they want: • “"BYOD" is not about being an expert on every mobile device in the world; it's about giving workers secure access to the apps and data they need on whatever device they are using.“ – Interview with Dell CIO Carol Fawcett, CIO Magazine 12/5/12 • It is really a data access and management issue NetApp Confidential - Internal Use Only

4. It All Started with the “Millennials…” • At least that’s who most folks blame… • People in their 20’s and 30’s • Coming from open, collaborative university social networks • Access to the latest technologies, especially mobile devices • They depend on these devices for social interaction • Untethered…working wherever they want. • Then they get a job…and the reality of the work place…well…not what they expected! NetApp Confidential - Internal Use Only

5. So They Start Bringing Their Own Tech… • Many of them ignore organizational policies about privacy and security of data Your CISO “Blurred Lines in the Mobile Enterprise Information Landscape”, Ipsos MORI, Huddle, 2013, http://bit.ly/189fSGx NetApp Confidential - Internal Use Only

6. Next Thing You Know … The boundaries between work and personal life are blurred! NetApp Confidential - Internal Use Only

7. That Drives New Expectations… • Users want apps and services that are: • Cheap or free • Always ON • Work the same across all mobile devices • Intuitive to use • Organizations want • Users who are productive, but respect policies • Data that is secure and compliant • Services they can maintain inexpensively • To properly manage risk NetApp Confidential - Internal Use Only

8. This Is Driving Us to the Post-PC Era… SmartInsights.com http://bit.ly/sNpLte NetApp Confidential - Internal Use Only

9. The Point? You Need A Mobile Strategy(A.k.a, “Resistance Is Futile”) • About 125 million U.S. consumers own smartphones, 50 million own tablets. • ComScore's"2013 Mobile Future in Focus" report, http://www.comscore.com/Insights/Presentations_and_Whitepapers/ http://www.cisco.com/en/US/solutions/collateral/ns341/ns525/ns537/ns705/ns827/white_paper_c11-520862.html http://www.checkpoint.com/press/2012/011812-check-point-businesses-admit-increase-security.html NetApp Confidential - Internal Use Only

10. Mobile Information Management Strategy What Is MIM? • Providing users access to corporate content safely, securely • Adherence to existing access privileges, policies • Security from multiple aspects(more than simply network security) • Encrypted data transfer • Device local storage encryption • Password protection • Remote wipe of device

11. NetApp Mobile Information Management Strategy • Leverage NetApp’s strength in understanding how customers access data • Strong history of partnerships • Including VMware®, Citrix® and others • Focus on providing reliable, secure access to corporate data • Clustered Data ONTAP® is the foundation for non-disruptive access to data, regardless of device NetApp Confidential - Internal Use Only

12. Key Strengths of 3 Mobile Solutions NetApp®Connect • Data access, presentation and annotation • Leverage existing IT and Data ONTAP infrastructure Citrix® ShareFile® • Data access, collaboration, file sharing and syncing • Seamless integration in Citrix ecosystem • Integrated with Data ONTAP data management VMware® Horizon Workspace™ • Applications, desktop, and data virtualization • Seamless integration in VMware ecosystem NetApp Confidential - Internal Use Only

13. Guiding the Conversation • If focus is on content consumption, presentation and annotation then start with NetAppConnect • If focus is on collaboration, sharing and syncing then start with Citrix ShareFile • If focus is on virtualizing workspaces then start with VMware Horizon • Solutions are not mutually exclusive • Customers may deploy NetApp Connect and Citrix or VMware products to meet different needs and existing infrastructure NetApp Confidential - Internal Use Only

14. Thank You For more information, contact: Dale Wickizer Chief Technology Officer U.S. Public Sector, NetApp, Inc. wickizer@netapp.com (703) 864-4805

15. APPENDIXSolution Summaries NetApp Confidential - Internal Use Only

16. Citrix ShareFile • Enterprise-class alternative to file-sharing services • On-premise, hybrid and cloud-based deployments • Enterprise vertical application integration • Easy collaboration • Syncing between many device types • Heterogeneous storage systems support • Integration with Data ONTAP data management features NetApp Confidential - Internal Use Only

17. Citrix ShareFile Architecture • Web application • Reporting • Citrix®Control Plane • Complete control of your data on premise • Optional hybrid with cloud storage • Citrix StorageZones • 100% data accessibility • Efficient and scalable • Unified storage for all of your Citrix data • NetApp® Storage Stay in control and in compliance with on-premises storage NetApp Confidential - Internal Use Only

18. VMware Horizon Workspace • VMware® Horizon Workspace™ combines applications and data into a single, enterprise-class aggregated workspace • Workspace is securely delivered to users on any device while enabling IT to govern access and control of corporate data • IT retains control of corporate data and applications • Customized workspace (app and data access) • Secure access to files and data, on any device • Simple, secure file sharing behind and beyond the firewall NetApp Confidential - Internal Use Only

19. VMware Horizon Workspace Architecture • Access to enterprise applications and data, anywhere, anytime • On-premise solution gives total control to IT • Manage files, devices, applications and data through a single management console • Virtual Appliance VMware Horizon Workspace™ • Data Center • Mobile and Fixed Endpoints VMware Horizon Workspace™ VMware vSphere™ VMware® ESX® Tablets & Phones • NetApp® clustered Data ONTAP® • Storage efficiency technologies • Integrated management and data protection • NetApp® Storage Physical Laptops Windows & Mac Physical Desktop & Thin Clients NetApp Confidential - Internal Use Only

20. NetApp Connect Efficient, secure mobile access • In-place access to corporate data and documents with pixel-perfect rendering • Connects directly to home directories, CIFS shares, or SharePoint® • Containerized browser to access intranet apps • All data remains securely behind corporate firewall or in a secure container in the mobile device NetApp Connect platform • NetApp Connect Mobile App(iOS today) • NetApp Connect Server runs in data center • Extends Active Directory® and LDAP authentication to mobile users, encryption in transit and at rest • Advanced policy engine to match corporate requirements NetApp Confidential - Internal Use Only

21. Benefit of Connect vs. File Sync Solutions NetApp® Connect offers • No data migration • Clients can access data immediately • Integrates with existing Microsoft® AD/LDAP • No need to create new user accounts • Means no significant changes in • Policies and procedures • Permissions, auditing • Data protection • Management from a company server and storage administration aspect does not change

22. Connect and Windows Clients • Connect and Windows® clientsaccess the same data • Immediate access when mobile is added Mike ConnectServer Mobile Client Laptop or Desktop Client NetApp® FAS SharePoint® CIFS Shares

23. Data Migration with File Sync Solutions • File sync solutions often use an object store format for storage of files and metadata • Requires changing primary location and format of files • All data for mobile has to be migrated into the new storage format • Sync solutions typically require users to log in to their cloud servers for access to data

24. Typical File Sync Solutions Authentication with Third Party Cloud (Third-Party Data Center) Sync file to local copy and edit or view, sync back to new format On Premises (Company Data Center) Private Cloud Server Mobile Client Mike Laptop or Desktop Client 1 2 3 Previous location of data is no longer current, existing enterprise access no longer applies NetApp® FAS New Storage Format CIFS Shares Control path First, migrate data from network shares to new sync storage Data path

25. Deployment Details

26. NetApp Connect Overview The solution has two primary components • Client app runs on mobile device • Connect server at company data center inside corporate network • Connect server is modular for scalability • Interfaces with a separate secure broker server located in the DMZ • Fully on-premises solution

27. NetApp Connect App • Secure viewing of office documents • Remote access to data with security focus • Available for download in the app store • Free download • Needs server connection for functionality • Device and iOS version support on IMT TIP Download the app and use the cloud-hosted getting started content for a quick intro.

28. NetApp Connect Server • Available from the NetApp® Support Downloads section • Documentation on the NetApp Support site • Runs on Windows Server®, typically virtualized • Web management interface: the dashboard • Highly scalable solution

29. NetApp Connect Architecture External Broker NetApp Connect Server Documents NetApp® Connect Mobile App Firewall Firewall Public Internet DMZ Internal Network

30. Screenshot: iPad Client

31. Adding Clients • Provisioning a client is the process of adding a client so that identities are known from certificates, establishes initial trust • Provisioning is simply sending a URL via email that points a client to the external broker and realm to access • All communications are encrypted

32. Home Directory View NetApp Connect Client Microsoft Windows

33. Highlights of Client Features • Secure container for viewing company data • Offline file access • Thumbnail page view • Search within files • Annotations: shared and private • Send files to other apps • Receive files from other apps (save files) • More features and details in the client documentation on the NetApp® Support site

34. Client Features: Offline Files • Files can be selected for offline access • Offline file access is enabled by administrator • When a file changes on the server, the icon changes to yellow to notify user a new version is available for download

35. Client: Interaction with Other Apps • Controlled by the administrator • Enable using apps feature • Enable all apps • Enable selective apps • Send files to other apps • Only supported file types • Receive files from other apps • Write the file to one of the repositories • A new file is written, cannot overwrite old file

36. Client Features: Thumbnails • When viewing docs or presenting slides, swipe to show thumbnails • Scroll through thumbnail pages and touch a page to move to it • Thumbnails are created on server • Allows scrolling through a document without downloading the complete document for fast access

37. Client Features: Annotation • Create private or shared annotations • Shared annotations allow multiple users to collaborate • Annotation works offline; when back online annotations are merged • Annotations are only viewable in the Connect client app • Annotations are saved outside the document on the Connect server

38. Repositories • Repositories are the locations of files that are made available to users (for example, a CIFS share) • Multiple repositories show up as top-level folders • When a user doesn’t have access, the repository is not shown • When a repository is added on the server, it is immediately available to clients (no data migration required)

39. Repository Types • CIFS share • \\fas01\group_share • SharePoint® • http://sharepoint.site.address • Home directories from Microsoft® Active Directory® • Read from the user’s AD profile • Local directory • D:\Group files • Primarily used to test installation

40. Supported File Types • Microsoft® Office • xls, ppt, doc, xlsx, pptx, docx • PDF, text files • Video • mp4, m4v • Images • .jpeg, .jpeg2000 • .gif (not animated) • .tiff, .bmp, .png • RAW images • .cr2 .nef

41. Dashboard

42. Licensing • License enables all features • Client connections are not limited • License is per storage controller • Currently only supported with NetApp® storage • License is included in the software distribution • Pricing and discounts published in May Quote Tool

43. Value Proposition (1/3) Compelling features • Secure access to company documents from anywhere using tablets and smart phones • Currently iOS client app: iPhone®, iPad®(other platforms in development) • Documents rendered accurately with Pixel Perfect display • Scroll through thumbnails of pages in a document

44. Value Proposition (2/3) Compelling features continued • Search within documents • Private and shared annotations • Edit documents in third-party apps, save back • Download files to encrypted space for offline access • Comprehensive polices and business logic

45. Value Proposition (3/3) Add-on functionality includes • Web browser that connects to company internal websites securely • VPN not required • SSO capability • Administrator controls enable/disable web browser • Offline webpage package • HTML5 web apps allow companies to extend functionality

46. Additional Resources NetApp Confidential - Internal Use Only

47. NetApp Connect Resources • Field Portal • https://fieldportal.netapp.com/netapp-connect.aspx# • Customer Presentation • https://fieldportal.netapp.com/?oparams=124716 • Sales FAQ • https://fieldportal.netapp.com/?oparams=126997 • Sales Intro Slides • https://fieldportal.netapp.com/?oparams=122413 NetApp Confidential - Internal Use Only

48. Citrix ShareFile Resources • Alliance sales portal for Citrix, NetApp and channel employees • www.CitrixNetApp.com • Field Portal • https://fieldportal.netapp.com/citrix-sharefile.aspx • E-mail distribution list • Send an e-mail to dl-citrix-core NetApp Confidential - Internal Use Only

49. VMware Horizon Suite Resources • Alliance sales portal for Citrix, NetApp and channel employees • www.vmwarenetapp.com • Solution brief • https://fieldportal.netapp.com/Core/DownloadDoc.aspx?documentID=89197&contentID=117554 • Sales training presentation • https://fieldportal.netapp.com/Core/DownloadDoc.aspx?documentID=89205&contentID=117574 • Field Portal • https://fieldportal.netapp.com/Core/DownloadDoc.aspx?documentID=89208&contentID=117579 NetApp Confidential - Internal Use Only