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Losing it all in Translation!. John Heritage Director of Development John.heritage@makingspace.co.uk. Where to start? Some observations Making Space Engaging with the Third Sector and making rhetoric a reality. raising the standard in mental health. The landscape
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Losing it all in Translation! John Heritage Director of Development John.heritage@makingspace.co.uk
Where to start? • Some observations • Making Space • Engaging with the Third Sector and making rhetoric a reality raising the standard in mental health
The landscape • 35,000 HSC Third Sector providers; • 1,600 estimated to enter the market in the next 5 years; • Annual spend £12bn; • 70% report not tendering in a 12 month period; • Perception issues from provider and commissioner about capacity; • 59% of organisations are committed to growth: 11 – 20%; • Potential £1bn increase in 1 year of third sector delivery • ‘DH Third Sector Market Mapping, February 2007 raising the standard in mental health
Making Space • 25 years old providing Mental Health services across England; • 7,000 users of service each day: • Clinical Services; • Residential Care; • Supported Housing; • Day & Employment Services; • Family Services; • Innovative raising the standard in mental health
Our approach • Proactive relationship with commissioners; • Outcome focus; • Social added value with clearly articulated business benefit; • Price sensitivity; • Can do approach; • Rigorous Governance procedures; • Quality and ‘customer’ experience; • Partnership approach in statutory & third sectors raising the standard in mental health
Mis-conceptions • The Third Sector • lack of financial rigour; • ability to deliver?; • marginal services; • fuzzy!!! • Commissioning • it’s a ‘dark art’ • cost not value driven process; • resource availability unclear; • are they serious….. raising the standard in mental health
More like the reality • The Third Sector • high quality providers; • range of services; • added value; • social inclusion and recovery focused; • Outcome approach • Commissioning • increased transparency; • increasing numbers of third sector providers commissioned; • True contestability in the market 6/10 could do better! raising the standard in mental health
Rhetoric to reality…. • Full cost recovery • - MHPF: 30% don’t receive it; 30% get it from some • & 30% get it from most; • Greater understanding and greater collaboration • Joined up approach: Health, Social Care, SP; • System movement: procurement/red tape; • Make the process as transparent as possible – indicate resource; • Jointly plan provision with providers; • Don’t place artificial limitations on what the sector can deliver raising the standard in mental health
The consequences of getting it wrong • Small providers go to the wall; • Third Sector providers continue delivering marginal services; • Private Sector providers dominate the market; • More of the same; • A real chance to see the system move raising the standard in mental health
And finally...a shameless plug The Mental Health Providers Forum www.mhpf.org.uk raising the standard in mental health