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Building a High-Performing Team: Considerations and Best Practices

In this presentation, Michele Armstrong, Recruiting Manager at Vulcan Inc., discusses important factors to consider when building an effective team. Topics include organizational structure, job descriptions and career paths, compensation and stock levels, recruiting and interviewing strategies, HR processes, benefits programs, training, and employee relations. Learn valuable tips and insights to create a successful team in your organization.

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Building a High-Performing Team: Considerations and Best Practices

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  1. UW Recruiting/HR Presentation Michele ArmstrongManager, RecruitingVulcan Inc., April 18, 2005

  2. Before building your team – Things to consider Organizational Structure Percent of resources towards marketing, engineering, administrative? Job Descriptions and Career Paths within each area i.e. Associate Engineer, Engineer, Sr. Engineer, Engineering Manager Map these to your compensation levels and stock levels Compensation/Stock Bands Do this early! It’s hard to fix later

  3. Recruiting and Interviewing Recruiting Job Posting Process Job boards – Monster, Hot Jobs, Dice Targeted Associations – ieee.org Free, trendy sites – Craigslist.org Universities Job Fairs What is your budget? Applicant Tracking Systems Database of applicants Agencies Negotiating contracts Cost Pros and Cons

  4. Interview and Offer Process Recruiting Phone Interview General understanding of resume and career progression Motivation for applying to position Examples of prior experience in essential areas of position (management, customer service, program management) General salary expectations Timeframe Interview Behavioral based – be prepared with examples Offer Verbal offer Written offer Reference Checks Background Checks

  5. Human Resources – Establishing Processes Recruiting Employee Handbook Establish guidelines upfront – computer policy, dress code, core office hours, etc. Benefits Programs Determine what you will offer - Medical, Dental, Vision, 401K, Health Club memberships, etc. Negotiate with Benefits Providers Orientation Process Opportunity to lay ground rules Share company vision/culture Reinforce decision to join your company

  6. Human Resources – Establishing Processes Recruiting Merit Reviews and Increases What criteria will employees be evaluated on? Train managers to perform reviews – constructive feedback, philosophy around performance reviews Bonus Program Will you have one? Quarterly, annually? What is criteria for measurement? Training Civil Treatment for Managers and Employees Interview training Technical Training

  7. Human Resources – Establishing Processes Recruiting Employee Relations Philosophy on managing performance Consistency Terminations Exit Interviews Turnover rates (replacement cost = 3 months of pay) Internship Programs?

  8. Interview Advice Recruiting Be Prepared Read up on company, especially the department – company website, Google, newspaper, etc. Zero error policy for typos or grammatical errors Eagerness vs. Aggressiveness Find a connection with the company – personal introductions mean a lot Have an idea of your career goal – show that you’ve thought about it Overdress for the interview Be prepared with examples to illustrate the requested trait Send a hand written thank you note Call your references in advance to let them know they will be contacted Do not put anything misleading on your resume Ask for the job Be prepared with questions Shake everyone’s hand. Even if it’s the 3rd interview Listen

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