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Group name list

Group name list. 組長 : 971638 張巧蓉 組員 : 971603 杜冠毅 971607 盧子暘 971610 陳亮維 971615 朱偉綸 971646 田育瑋 971656 黃冠蒲 971660 林潔芸 971733 莊穗如. 971646 田育瑋. Q1. What are the basic modules provided in SAP’s ERP system ?

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Group name list

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  1. Group name list • 組長: 971638 張巧蓉 • 組員: 971603 杜冠毅 971607 盧子暘 971610 陳亮維 971615 朱偉綸 971646 田育瑋 971656 黃冠蒲 971660 林潔芸 971733 莊穗如

  2. 971646 田育瑋 • Q1. What are the basic modules provided in SAP’s ERP system? • Q2. Describe the business process in each module in detail using flow chart. Who are the owner and user of that processes? We are going to present/report following objects: • SAP’s introduction. • Module1.Sales and distribution module. • Module2.Materials management module. • Module3.Quality management module. • Module4. Human resources module.

  3. SAP - Introduction • Founded in 1972 • SAP is the recognised leader in providing collaborative  business solutions. • Headquartered in Walldorf,  Germany. • SAP is the world's largest inter-enterprise software company • SAP is the world's third largest independent software supplier overall. • (http://www.ittestpapers.com/articles/sap-basic-definitions.html?page=1 )

  4. SAP - 12 modules http://www.ittestpapers.com/articles/sap-introduction-by-infosys.html

  5. SAP - Basic modules Module1 • Sales and Distribution (SD) • Materials management (MM) • Quality management (QM) • Human resources (HR) • Financial accounting (FI) • Controlling (CO) • Asset management (AM) • Production Planning (PP) • Plant maintenance (PM) & Customer Service (CS) • Project system (PS) • Workflow (WF) Module2 Module3 Module4

  6. SAP Module1. Sales and Distribution Module - Introduction • The solution for the integrated handling of all tasks for sales, shipping and billing

  7. SAP Module1. Sales and Distribution Module – Sub-modules • Optimize tasks/activities in • Sales • Delivery • Billing • Key elements • Pre-sales support • Inquiry processing • Quotation processing • Sales order processing • Delivery processing • Warehouse management • Billing • Credit Management • Sales Information system (http://www.erptips.com/Learn-SAP/SAP-Module-Overviews/Sales-and-Distribution-SD.asp )

  8. SAP Module1. Sales and Distribution Module- Flow Chart http://www.ittestpapers.com/articles/sap-introduction-by-infosys.html

  9. SAP Module1. Sales and Distribution Module- User & Owner The owner and user are : • Sales and distribution department. • Sales and distribution manager.

  10. SAP Module2. Materials Management Module - Introduction • Materials management is part of logistics and refers to the location and movement of the physical items or products. • (http://www.wisegeek.com/what-is-materials-management.htm)

  11. SAP Module2. Materials Management Module – Sub-module • Supports • Procurement • Inventory • Key elements • Materials procurement (purchasing) • Inventory management • Invoice verification • Material valuation • Vendor evaluation • External Services management • Purchasing Information System (PurchIS) • Inventory Controlling Information system

  12. SAP Module2. Materials Management Module - Flow Chart http://www.erptips.com/Learn-SAP/SAP-Module-Overviews/Materials-Management-MM.asp

  13. SAP Module2. Materials Management Module - User & Owner The owner and user are : • Staff. • Materials managementand distribution manager.

  14. SAP Module3. Quality Management Module - Introduction 971638 張巧蓉 • Quality management module is used to : • Plan, verify and record the quality of products and processes. • Before we use quality management module we have to decide quality policy, for example: • We have to do quality planning. • We have to decide product’s specification, how to control product quality, and inspection process. Ex: ISO9000. • Quality management module is integrated with other modules, such as: • Materials management module(MM) . • Sales and distribution module(SD). Data Source: http://academic.uofs.edu/faculty/gramborw/sap/saptutorial.htm http://www.authorstream.com/Presentation/aSGuest40105-344266-barcelona-mazliach-sap-qm-1-education-ppt-powerpoint/

  15. SAP Module3. Quality Management Module - Flow Chart Data Source: http://www.aquafilter.com/ows.php?lang=en

  16. Famous Quality Management Example • ISO 9000: • The standards are published by ISO, the International Organization for Standardization. • ISO 9000 is designed to help organizations ensure they meet the needs of customers and other stakeholders. • ISO 9000 combines the three standards : • ISO 9001-Design, development, production, installation and service. • ISO 9002- Production, installation. • ISO 9003- Final inspection and test. Data Source: http://en.wikipedia.org/wiki/ISO_9000 http://www.bizmanualz.com/iso-9000-qms/questions/what_is_the_difference_between_iso9001_9002_9003.html

  17. SAP Module3. Quality Management Module - User & Owner The owner and user are : • Quality management manager. • Quality management department staff. • Quality tester. • Quality controller. Quality management staff

  18. SAP Module4. Human Resources Management Module - Introduction • The Human Resources module (SAP HR) consists of all employee master data, system configuration to complete the Hire to Retire (or, as some say, Fire) process. • It enables user to effectively manage information about the people in their organization, and to integrate that information with ''other SAP modules'' and external systems. • Human resources management module is integrated with other modules, such as: • Financial Accounting (FI). Data Source: http://kaizaramin.com/2010/12/15/sap-overview-for-the-dummies/

  19. SAP Module4. Human Resources Management Module – Sub-modules • Personnel Administration • Organization Management – department, job • Payroll • Time Management – over time, take a day off. • Travel Management • Personnel Development • Training and Event Management • Recruitment • Compensation Management - Salary increase, Bonus payment • Performance Appraisal Data Source: http://www.cs.pu.edu.tw/~tcyang/george/course9802/erpcase2/20100323_SAP_HR.pdf

  20. SAP Module4. Human Resources Management Module - Human Resource Planning process Data Source: http://www.mis.yzu.edu.tw/faculty/celeste/course/im426/prev%202010/IM426%203A%20G2.ppt

  21. SAP Module4. Human Resources Management Module - Recruitment process Data Source: http://www.mis.yzu.edu.tw/faculty/celeste/course/im426/prev%202010/IM426%203A%20G2.ppt

  22. SAP Module4. Human Resources Management Module - Flow Chart Data Source: http://www.cs.pu.edu.tw/~tcyang/george/course9802/erpcase2/20100323_SAP_HR.pdf

  23. SAP Module4. Human Resources Management Module - User & Owner The owner and user are : • Human resources department manager. • Human resources department staff.

  24. 971615 朱偉綸 • Q1:What are the basic modules provided in Oracle ERP systems ? • Q2: Describe the business process in each module in detail using flow chart. Who are the owner and user of that processes? • We are going to present/report following objects: • Oracle’s introduction • Module1.Customer Relationship Management module • Module2.Asset Management module • Module3.Purchasing Management module • Module4.Order Management module

  25. Oracle - Introduction • Founded in 1977 • Larry Ellison and co-founders Bob Miner and Ed Oates • Is the world's second largest independent software company. • The acquisition of Sun gives Oracle a leadership role in the hardware arena as well.(2009/4/20) • Software Development Laboratories (SDL). • In 1979 SDL changed its name to Relational Software, Inc. (RSI). • In 1982, RSI renamed itself Oracle Systems Data Source: http://en.wikipedia.org/wiki/Oracle

  26. Oracle - E-Business • also known asEB-Suite/EBS Data Source: http://www.oracle.com/tw/index.html

  27. Oracle - Basic modules Module1 • CRM module • Asset Management module • Purchasing Managementmodule • Order Management module • Warehouse Management Systemmodule • Inventory module • Financials module • Logistics module • Mobile Supply Chain Applications module • Human Capital Management module • Service Management module • Value Chain Planning module Module2 Module3 Module4 Data Source: http://www.oracle.com/tw/index.html

  28. Oracle Module1. CRM Module – Introduction • OracleERP • It integrated ERP management system for both before and after sets of office application • It shows that the daily contact with the customer information completely and clearly • It provides 360-degree business perspective to understand their customers Data Source: http://www.dsc.com.tw/newspaper/42/42-10.htm

  29. Oracle Module1. CRM Module - Introduction(Cont’d) • Because the full integration of the Oracle CRM ERP • Obtain customer information within the enterprise in terms of each member variable is easy • Customer-centric applications can use the original contract and service management system to create more opportunities for trade and services • Further integration of customer relationship because the system provides 360-degree view of the actual perspective Data Source: http://www.dsc.com.tw/newspaper/42/42-10.htm

  30. Oracle Module1. CRM Module – Sub-modules • Marketing -Provide true information driven marketing, enabling you to plan, execute, and analyze marketing campaigns and complex trade promotions. • Sales - Enables information-driven selling by using consistent, accurate enterprise information and advanced selling tools for accelerating the sales cycle. • Service - Provides true information-driven customer service—service that enables your agents and technicians to meet and exceed customer expectations by empowering them with information that is consistent, accurate, and actionable. Data Source: http://www.dsc.com.tw/newspaper/42/42-10.htm

  31. Oracle Module1. CRM module - Marketing sub-module’s Flow Chart

  32. Oracle Module1. CRM Module - Sales sub-module’s Flow Chart

  33. Oracle Module1. CRM module - Service sub-module’s Flow Chart

  34. Oracle Module1. CRM Module - Flow Chart

  35. Oracle Module1. CRM Module – User & Owner The owner and user are : • Customer Service department’s Staff & Manager

  36. Oracle Module2.Asset Management Module - Introduction • Asset management is managing infrastructure assets to minimize the total cost of owning and operating them while continuously delivering the service levels customers desire. • It is also important that the assets are monitored continuously so that any kind of risk may be avoided.  http://it.toolbox.com/wiki/index.php/Oracle_Enterprise_Asset_Management

  37. Oracle Module2. Asset Management Module – Introduction(Cont’d) • Enables organizations to create optimal asset management strategies the can increase revenue and decrease costs. • By effectively monitoring operational data can proactively manage available resources such as inventory, equipment, and skilled personnel, to match them to asset maintenance demand. http://it.toolbox.com/wiki/index.php/Oracle_Enterprise_Asset_Management

  38. Oracle Module2.Asset Management module - Flow Chart

  39. Oracle Module2.Asset Management Module - User & Owner The owner and user are : • Finance Department’s Staff & Manager

  40. Oracle Module3. Order Management Module - Introduction 971656黃冠蒲 • The process or the work flow associated with the production, picking, packing and delivery of the packed items to a shipping carrier. • Use order process will save time and ensure the quality and material well.

  41. Oracle Module3. Order Management Module - Sub-module (1) • Quality Management This module allows a wide variety of characteristics and parameters to be specified in the stand inspection operation and maintain an extensive history to improve product quality and identify recurring problems. • Production Planning and Control Production-Planning-Control Module provides capabilities for planning, execution, quality and plant maintenance. http://www.eresourceerp.com/Purchase-OrderManagement.html

  42. OracleModule3. Order Management Module – Sub-module (2) • Material Requirement Planning Requirements Planning can organize, schedule and reschedule materials as far into the future as required. • Purchasing Purchasing is the act of buying the goods and services that a company needs to operate and/or manufacture products. It is designed to reduce supply chain costs, reduce inventory and increase operational efficiencies. http://www.eresourceerp.com/Purchase-Order-Management.html

  43. Oracle Module3. Order Management Module - Flow Chart NO USER REQUIRMENT ORDER HANDLING YES ORDER CONFIRM PRODUCTION PLANING NO NO PRODUTION SCHEDULING CONFIRM PRODUCTION OF MATERIAL PURCHASING YES QUALITY TESTING PRODUCTION YES THE PRODUCTION OF ACCOUNTS RECIEVABLE PICKING AND SHIPPING END OF ORDERING

  44. Oracle Module3. Order Management Module - Owner & User The owner and user are : • Manufacturer and customer.

  45. Oracle Module4. Purchasing Management Module - Introduction ●Purchasing refers to a business or organization attempting to acquire goods or services to accomplish the goals of the enterprise. ● Purchasing is the act of buying the goods and services that a company needs to operate and/or manufacture products. ● Use purchasing process will save time and easily to find the Historical record of orders.

  46. Oracle Module4. Purchasing Management Module - Flow Chart Confirm purchase requirement Get the requirement's detail Provide purchase requirement Yes No Choice supplier Inquire price Find possible supplier submit and trace order Receive and check goods Pay and finish order Yes No Record the order http://www.answers.com/topic/purchasing

  47. Oracle Module 4. Purchasing Management Module - Choose Supplier What characteristics makes a good supplier? several traits that good suppliers share: • Commitment to continuous improvement • Cost-competitive • Cost-conscious • Customer-oriented • Encourages employee involvement • Flexible • Financially stable • provide technical assistance http://www.eresourceerp.com/Manufacturing-Resource-Planning.html

  48. Oracle Module4. Purchasing Management Module - Owner & User The owner and user are : • Purchase department stuff • Behalf of the company and outside vendors to do business. • Supplier • Provide goods information and pricing. http://www.answers.com/topic/purchasing

  49. http://www.eresourceerp.com/Purchase-Order-Management.html • http://www.eresourceerp.com/Manufacturing-Resource-Planning.html • http://www.answers.com/topic/purchasing

  50. 971733 莊穗如 • Q1. What are the basic modules provided in JD Edwards EnterpriseOne? • Q2. Describe the business process in each module in detail using flow chart. Who are the owner and user of that processes? We are going to present following objects: • SJD Edwards Enterprise One’s introduction. • Module1. Financial management module. • Module2. Project management module.

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