Making Reservations Ticket Airplan by Phone

1. Making ReservationsTicket Airplan by Phone By :GhaniAdhim XII MM

2. At nine a.m in Soekarno Hatta Airport Mr.Ghaniwill reserve a ticket for goes to Paris ! • Operate : Morning,sir ! • Ghani : Morning too. • Operate : Can i help you ? • Ghani : Yes,i would like to reserve a ticket to London ! • Operate : For day flight or night flight night,sir? • Ghani : For day flight.

3. Operate : What kinds of ticket do you want sir? • Ghani : I want excutive class. • Operate : When will you take off sir? • Ghani : Tomorrow morning on first flight. • Operate : Ok,wait a minute,i’ll check the computer? • Ghani : Ok,sir ! • Operate : I’m sorry sir,an ticket for first flight have been reserve. • Ghani : Oh,its a pitty,and then?

4. Operate : We have next flight,sir? • Ghani : Oh,are you sure? • Operate : Of course,do you want,sir? • Ghani : Yes,when ? • Operate : This is your ticket,Day flight at nineo’clock with number flight 9909 ! • Ghani : Ok,thanks. • Operate : Thank you,you have used our service, enjoy the flight tomorrow and have a nice day. • Ghani : Yes,thank you so much.

5. Later,“Mr.Ghaniarrive in Parisairport and need a hotel for rest”. In hotel,Mr.vikar reserve the room. • Ghani: Excuse me, • Recepsionist : May i help you? • Ghani: Yes,i’d like to reserve the room in this hotel. • Recepsionist: What kinds of room do you need? • Ghani: VIP rooms? • Recepsionist: Would you like single or double bed? • Ghani: A single bed,sir.

6. Recepsionist : Oh,ok. How long will you stay,sir? • Ghani: I’ll stay for five todays. • Recepsionist : Ok,this is your key room. • Ghani: OK. • Recepsionist : Lets,follow me into your room,and enjoy our facilities in this hotel. • Ghani: Thank you. • Recepsionist : If you have problem or something call the receptionist 119. • Ghani: Thank you so much.

7. The end • & • Thank you