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MN chapter - ITSM

MN chapter - ITSM. Hosted by thomson reuters October 24, 2013. SPONSERS:. Agenda. 10:30 - 10:50 Introductions & Logistics 10:50 - 11:40 Live Monitoring of the SM Web-Tier Justin Yunke of US Bank 11:45 - 12:45 Lunch 12:45 - 1:45 HP Universal Discovery 10

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MN chapter - ITSM

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  1. MN chapter - ITSM Hosted by thomsonreuters October 24, 2013 SPONSERS:

  2. Agenda 10:30 - 10:50 Introductions & Logistics 10:50 - 11:40 Live Monitoring of the SM Web-Tier Justin Yunkeof US Bank 11:45 - 12:45 Lunch 12:45 - 1:45 HP Universal Discovery 10 Ken Herold (Hewlett Packard) 1:45 - 2:00 Break 2:00 - 3:00 Process Designer 4 IIP (Interaction / Incident / Problem) John Stagaman (Advanced MarketPlace) 3:00 - 4:00 Q&A, Wrap Up & Networking Hour

  3. Amp REFRESH • Corporate Office in Tampa, FL • Incorporated in 1996 • Inc 5000 Fastest Growing Companies 2008-2013 • Experienced Sales & Presales Team • Technical Consultants nationwide • HP is our largest vendor relationship • Midwest is our strongest HP region • Over 500 customers globally • Easy to Work With! • ITIL Process Consulting • Product information & Demo Support • Proof of Concepts • Implementation Services • Upgrade & Integration Expertise • Training & Support

  4. AMP - LOCAL COVERAGE Nationwide Reach Matthew Peeples • President • Tampa, FL • Office: 813-655-7173 • mpeeples@ampemail.com Steve Sevcik • Midwest Business • Minneapolis, MN • Phone: 952-300-5808ssevcik@ampemail.com Bill Sheridan • VP of Sales & Marketing • Tampa, FL • Office: 813-655-7173 • bsheridan@ampemaiil.com Mary Lynne Lawrence • ITSM, ITAM, • Tampa, FL • Office: 813-655-7173 • mlawrence@ampemaiil.com Joey Howe • ALM, BSM, XS • Charlotte, NC • Office: 704-576-8979 • jhowe@ampemaiil.com Nancy DeFilippis • Director of Marketing • Tampa, FL • Office: 813-655-7173 • ndefilippis@ampemaiil.com

  5. AMP EXPERTISE APPLICATION LIFECYCLE SECURITY ITOperations • ANTIVIRUS & EMAIL SECURITY • MOBILITY/BYOD • PRIVILEGE MANAGEMENT • ENDPOINT ENCRYPTION • MALICIOUS ACTIVITY ASSESSMENTS • REQUIREMENTS MANAGEMENT • FUNCTIONAL & PERFORMANCE TESTING • APPLICATION MODERNIZATION • APPLICATION MAPPING • APPLICATION PACKAGING SERVICES • ITIL CONSULTING • IT SERVICE DELIVERY • SERVICE CATALOG • CMDB & CONFIG MGMT • CLIENT/SERVER MGMT • IT ASSET & FINANCIAL • SOFTWARE COMPLIANCE

  6. HP Software Expertise • APPLICATION LIFECYCLE MANAGEMENT • IT SERVICE MANAGEMENT • IT ASSET MANAGEMENT • DISCOVERY • UCMDB & DDMA • BUSINESS SERVICE MANAGEMENT • DIAGNOSTICS • EXECUTIVE SCORECARD

  7. Technical Resources CMS/CMDB Education Recorded Video Series Application Mapping Techniques Leverage Your CMDB for Better Change & Release Management How a CMDB can support better Application Quality Use Your CMDB to provide More effective application monitoring

  8. Vivit Virtual Summits November 6 & 7 – Game Changers: Mobility & Cloud November 20 & 21 – Game Changers – Big Data & Security Hear from HP Fellows, top experts, and visionaries in the industry as they lead the conversations on the game changer topics Visit our website for more information

  9. HP Discover Barcelona • Make connections with peers, meet the experts, and share your best practices face to face. • Grab some inspiration from industry leaders and get the inside scoop on what’s coming from HP. • Dive deep into technology and get your hands on how to bring HP solutions to your environment. • Join HP President and CEO Meg Whitman, as she discusses how technology enables and innovates the way businesses and governments operate. • Vivit members receive an automatic discount of €155by giving Vivit membership number when registering.

  10. Questions?

  11. closing Surveys Topics for Next Meeting Reminder: CMDB Video Series Reminder: Vivit Virtual Summits and Discover Barcelona Questions Adjourn & Networking

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