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Virtual GIE JAPAN. Tokyo. Kyoto. Nagoya. Japan. Chapel Hill. Osaka. Sushi. Sumo. Mt. Fuji. Geisha. Pre Departure Class. Regional Facts 2. Japanese People 3. Japanese Society 4. Business Etiquette. Agenda. Region. Japanese. Society. Etiquette. Location.
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VirtualGIE JAPAN Tokyo Kyoto Nagoya Japan Chapel Hill Osaka Sushi Sumo Mt. Fuji Geisha
Pre Departure Class • Regional Facts • 2. Japanese People • 3. Japanese Society • 4. Business Etiquette Agenda Region Japanese Society Etiquette
Location Most of Japanese regions have four seasons Agenda Region Japanese Society Manner
Japan and neighbors Russia China North Korea South Korea Tokyo ● Japan Agenda Region Japanese Society Manner
Demographic Half of the Japanese live in three major metropolitan areas LA NY Chicago Other Osaka/Kyoto Nagoya Tokyo Other • Source: National Census 50% (millions) Agenda Region Japanese Society Manner
Who lives in Japan? Ethnic groups breakdown • Source: CIA The World Factbook Agenda Region Japanese Society Manner
Resources/ Industry • Natural resources: negligible • Import Oil, Coal, and others • Invested in technology • Manufacturing companies have developed, especially in • Electronics • Automobile Agenda Region Japanese Society Manner
“Cultural Dimensions” (Hofstede) Characteristics of the Japanese “Collectivist culture, Long-Term Orientation, Uncertainty Avoidance” Source: Hofstede (1993) Agenda Region Japanese Society Etiquette
Average life expectancy • – Male: 78, Female: 85 ( U.S Male:74, Female:79) • Aging population and declining birthrate • – escalating the load on the social security system • – dampening economic activity Japanese Society 1 Agenda Region Society Japanese Etiquette
Seniority system • Lifetime employment • Nomi-nication : Nomi=Drink • ( Communication over drink ) Japanese Society 2 Agenda Region Society Japanese Etiquette
Japanese Business Etiquette Agenda Region Japanese Society Etiquette
Weird? Why? • Japanese Hierarchy -age & status • Non-verbal communication -spoken words < non verbal messages Agenda Region Japanese Society Etiquette
Tip on Business Etiquette ‘Show’ your respect! Agenda Region Japanese Society Etiquette
Example 1Bowing Nice to see you! Howdy! The deeper you bow, the more respect you can show I apologize for…… 30 degree bow 45 degree bow 15 degree bow Agenda Region Japanese Society Etiquette
Example 2Seating position • If you visit client with your boss, you should sit…… Car Elevator Meeting Room 1 D You 1 2 1 2 2 Table 3 You 3 You You 2 1 Cafe Door Agenda Region Japanese Society Etiquette
Let’s practice Business Card Exchange! Mission: Give agood impression to Mr. Yamada (President of Toyota) Agenda Region Japanese Society Etiquette
Three Steps for Success Step 1: Exchange cards with two hands Step2: Bow at 30 degree and sit down Step 3: Say something about the person or company (Something flattering about him is preferable) Agenda Region Japanese Society Etiquette