EOC Section Training

1. ___________ County EOC Section Training Management Section

2. The Role….. • Setting priorities for the response efforts. • Promoting unity of effort among all responding agencies. • Ensuring “Unity of Command” (one supervisor) • Ensuring that multi-agency and/or inter-agency coordination is accomplished effectively at the EOC level. • Ensuring that EOC staff issues clear guidance and directives and then follows up on actions initiated. Exercise overall management responsibility for the coordination of response efforts by:

3. The Role….. • Reports to the Chief Executive and coordinates with the OES Inland Region on all matters regarding the allocation of resources from outside the Operational Area. • Ensures EOC staff submits all required reports on time. • Manages EOC actions in the transition from response to recovery. • Is responsible for all actions of the EOC staff. Exercise overall management responsibility for the coordination of response efforts by:

4. Staffing Requirements Staffing policy recommendations: Staffing based on minimum 12 hour Operational Period Staffing identified for 5-7 days, 24 hour operation

5. Management Operations Section Planning/Intelligence Section Logistics Section Finance/Administration Section EOC Sections

6. EOC Director Legal Officer Emergency Services Coordinator Safety Officer Public Information Officer Security Officer Liaison Officer Agency Representative(s) Management Section Chief/EOC Director

7. The EOC Director is designated by in ordinance and reports directly to the governing board. At the county level may be the Chairman of the Board of Supervisors and reports directly to the Board of Supervisors. EOC Director Job Description

8. Provide guidance and direction to ensure that the EOC staff anticipates situations. • Develop contingency courses of action that would meet operational needs. • Organizes the appropriate level of EOC organization. • Continuously monitors the staffing pattern. EOC Director Position Responsibilities

9. Sets priorities for the EOC response efforts. • Promotes unity of effort among all responding agencies. • Ensures that Inter-Agency coordination is accomplished at the Operational Area EOC. • Ensures that EOC staff issues clear guidance and directives and then follows up on actions initiated. EOC Director Position Responsibilities

10. Conducts regular EOC briefings. • Approves, Action Plan, Situation Report, Public Information Releases and other pertinent documentation prior to release. • Reports to County Board of Supervisors. • Sets EOC policy. EOC Director Position Responsibilities

11. EOC Director Position Responsibilities • Coordinates with the OES Inland Region. • Ensures EOC staff submit all required reports on time. • Manages transition from response to recovery. • Is responsible for all actions of EOC staff.

12. EOC Director LegalOfficer Emergency Services Coordinator Safety Officer Public Information Officer Security Officer Liaison Officer Agency Representative(s) Legal Officer

13. The Legal Officer supports the EOC with legal advise on such issues as: declaration/proclamations, evacuation, and related emergency management legal matters. Legal Officer Job Description

14. Provide legal guidance and direction to EOC Director and governing board on issues critical to emergency response. • May be called on for expertise in recovery and mitigation issues as well. • Ensures all directives, rules, ordinances or regulations meet legal requirements. Legal Officer Position Responsibilities

15. EOC Director Legal Officer Emergency Services Coordinator Safety Officer Public Information Officer Security Officer Liaison Officer Agency Representative(s) Emergency Services Coordinator

16. The Emergency Services Coordinator is the primary assistant to the EOC Director . • May serve as the deputy to the EOC Director perform duties the EOC Director assigns his/her behalf. • Reports directly to the EOC Director. Emergency Services Coordinator Job Description

17. Ensures staff follows guidance and direction given by the EOC Director. • Assists the EOC Director to organize the appropriate level of EOC organization, and continuously monitors the staffing pattern to ensure the functional positions are staffed to the greatest effect with the resources available. • Assumes the responsibilities assigned by the EOC Director. Emergency Services Coordinator Position Responsibilities

18. EOC Director Legal Officer Emergency Services Coordinator SafetyOfficer Public Information Officer Security Officer Liaison Officer Agency Representative(s) Management SectionSafety Officer

19. The Safety Officer monitors activities in the EOC and ensures the work environment is conducive to safe operations. The Safety Officer observes group interaction and individual performance to ensure work-related stress does not adversely effect the performance of the staff. Safety Officer Job Description

20. Ensure safe operating conditions for all facilities that support EOC operations. • Monitor all EOC and related facility activities to ensure activities are undertaken in the safest conditions for the circumstances. • Stop all unsafe conditions. • Establish and maintain a communications link to activated city EOCs and Inland Region REOC. Safety Officers. Safety Officer Position Responsibilities

21. Advise the EOC Security Officer of your function and secure information regarding emergency conditions. • Tour the entire facility area to determine the scope of operations. • Advise the EOC Director on space management issues. • Evaluate conditions and advise the EOC Director of any conditions and actions that might result in liability e.g., oversights, improper response actions. Safety Officer Position Responsibilities

22. Study the facility to learn the locations of all fire extinguishers, fire hoses, and emergency manual pull stations. • Know where the emergency exits are located. • Be familiar with particularly hazardous conditions within the EOC. • If the event which caused the EOC activation is an earthquake, provide guidance on aftershock preparation. • Coordinate with the EOC Safety Officer. Safety Officer Position Responsibilities

23. EOC Director Legal Officer Emergency Services Coordinator Safety Officer Public Information Officer Security Officer Liaison Officer Agency Representative(s) Management SectionPublic Information Officer

24. The Public Information Officer is the lead for the Operational Area Emergency Public Information System. The Public Information Officer is the voice of the Operational Area to the media. Public Information Officer Job Description

25. Public Information Officer Job Description The Public Information Officer ensures information support provided to the public, field responders, and Operational Area and the media is accurate and timely.

26. In a large event, the Operational Area may expand the Public Information function to include representatives from other affected jurisdictions, special districts, non-profits and private sectors to transform to a Joint Information Center. Public Information Officer Job Description

27. Serves as the primary information gathering point for information relating to Operational Area activities. • Provides information to the OES Inland Region for inclusion in any releases from the Inland Region. • Coordinates with and supports impacted areas of Operational Area cities and Incident Command Posts, ensuring effective information flow in all directions. Public Information Officer Position Responsibilities

28. Works with Planning/Intelligence and Operations Sections to quell rumors. • Coordinates consistent information about lifesaving procedures, health preservation instructions, emergency status and other information, and relief programs and services. • Staffs the Public Information Office/JIC, including agency specific information officers, clerical and support personnel, in consultation with the OES Inland Region Public Information Officer. Public Information Officer Position Responsibilities

29. Public Information Officer Position Responsibilities • Interacts with other branches within the EOC to provide and obtain information relative to Public Information operations. • Develops a schedule for regular updates from city and special district Public Information Officers and news briefings (if applicable) and an information release program.

30. EOC Director Legal Officer Emergency Services Coordinator Safety Officer Public Information Officer Security Officer Liaison Officer Agency Representative(s) Management SectionSecurity Officer

31. Security Officer Position Job Description Provides 24 hour security for EOC and supporting facilities

32. Provide a secure environment in the EOC and supporting facilities. • Control personnel access to facilities in accordance with policies established by the EOC Director. • Determine what security requirements are necessary and establish staffing as needed. • Determine needs for special communications. Security Officer Position Responsibilities

33. Make needs known to Logistics. • Complete a radio or communications check on all on-duty security personnel. • Establish or relocate security positions as dictated by the situation. • Determine needs for special access facilities. Security Officer Position Responsibilities

34. Assist in any evacuation that may be directed. • Assist in sealing off any danger areas. • Provide access control as required. • As requested, provide special security for any critical facilities, supplies or materials. • Provide executive security as appropriate or required. • Provide security input and recommendations as appropriate to EOC Director. Security Officer Position Responsibilities

35. Safety Officer Public Information Officer Security Officer Liaison Officer Agency Representative(s) EOC Director Legal Officer Emergency Services Coordinator Management SectionLiaison Officer

36. The Liaison Officer is the main point of contact and coordination for incoming Agency Representatives. Coordinates dispatch of agency representatives to ICPs operating within the Operational Area. Serves as the main point of contact for issues concerning VIPs and dignitaries visiting the EOC. Liaison Officer Job Description

37. Oversees the activities of Agency Representatives assigned to the EOC. • Provides critical information and support to Agency Representatives within the EOC. • Ensures all EOC developed guidelines, directives, action plans, situation reports and appropriate materials are disseminated to Agency Representatives. Liaison Officer Position Responsibilities

38. Provides continuous support to all EOC assigned Agency Representatives ensuring they have signed into the EOC; understand their assigned function; have the materials they need to perform their function; understand the EOC organization and floor plan. Liaison Officer Position Responsibilities

39. Determines if outside representatives are required from other agencies such as: Liaison Officer Position Responsibilities • State Agencies • Local governments and Special Districts • Volunteer organizations • Private Sector organizations • Utilities not already represented

40. Request additional personnel to fill these needs as required. • Brief Agency Representatives on current situation, priorities and the EOC Action Plan. • Request Agency Representatives contact their agency, determine the level of activation of agency facilities, and obtain any intelligence or situational information that may be useful to the EOC. • Provide periodic briefings to Agency Representatives as necessary. Liaison Officer Position Responsibilities

41. Respond to requests from OES Inland Region Liaison Officer. • Determine if there are any communication problems in contacting external agencies. • Know the working location for any Agency Representative assigned directly to a EOC Branch. Liaison Officer Position Responsibilities

42. Compile a list of Agency Representatives, with contact information for each and make it available to all Section Chiefs and branch coordinators. • Respond to requests from EOC Section/ Branches for agency information. Direct requestors to appropriate Agency Representatives. • Provide periodic update briefings to Agency Representatives as necessary. Liaison Officer Position Responsibilities

43. EOC Director Legal Officer Emergency Services Coordinator Safety Officer Public Information Officer S.D. Rep. Another Agency Water District Security Officer Agency Representative(s) Liaison Officer Management SectionAgency Representative

44. Agency Representative Job Description An Agency Representative is an individual assigned to the EOC from another agency. The Agency Representative should be able to speak for their agency within established limits and facilitate requests to their agency.

45. What can you get me? What do you need? • Acts as an intermediary between their agency and the EOC. • Advises EOC staff on capability of their agency. • Facilitates requests for resources or agency support. • Provides reports to EOC staff concerning agency activities. • Provides intelligence gathered by the agency to the EOC staff. Agency Representative Responsibilities What can you get me?

46. What can you get me? What do you need? • Coordinates with the EOC sections/branches appropriate to their responsibility. • If relocating to work directly with a functional branch, advises the Liaison Officer of new location. • Facilitates requests for support or information their agency can provide. • Keeps up-to-date on the general status of resources and activities. Agency Representative Responsibilities What can you get me?

47. What can you get me? What do you need? Agency Representative Responsibilities • Provides appropriate situation information to the Planning/Intelligence Section. • Represents their agency at planning meetings as appropriate. What can you get me?

48. What can you get me? What do you need? Agency Representative Responsibilities • Provides update briefings on agency’s activities and priorities at meetings. • Informs their agency periodically on EOC priorities and actions that may be of interest. • Maintains logs and files associated with position. What can you get me?

49. ___________ County EOC Section Training Management Section