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Judgmental listening – jumping to conclusions about the speaker .

Poor Listening Habits. Judgmental listening – jumping to conclusions about the speaker . Selective listening – only hearing what you want to hear . Impatient listening – finishing other people’s sentences, interrupting them .

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Judgmental listening – jumping to conclusions about the speaker .

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  1. Poor Listening Habits • Judgmental listening – jumping to conclusions about the speaker. • Selective listening – only hearing what you want to hear. • Impatient listening – finishing other people’s sentences, interrupting them. • Egocentric listening – thinking about what you will say as others are talking. • Patronizing listening – pretending to listen, but really off in your own world. • Stubborn listening – listening, but not open – your mind is already made up.

  2. Great Listening Skills Empathy Ask Good Questions

  3. Making Deposits & Withdrawals S – Say Anything A – Ask Questions L – Listen Well T – Turn The Topic In A Positive Direction

  4. Remember the Titans Attitude Reflects Leadership In this scene, Gary and Julius get into an argument about who is failing to do the right thing. Neither one of them wants to listen and understand the other’s point of view. Because of this, neither of them leads well. Talk about what disables each player to understand the other person. How do culture, race, background and misunderstanding feed our prejudice and reduce our listening skills?

  5. Reflect & Respond • 1. What is the greatest emotional need to people today? In what ways did the Indian Talking Stick change the atmosphere between the two hostile Indian tribes? • 2. Why do you think we are more inclined to talk than to listen? What is your biggest hindrance to begin a good listener? • 3. Connecting with others begins with showing empathy and asking good questions. In the context of being a good listener, describe some ways you can show empathy.

  6. Reflect & Respond • 4. Explain how being a good listener is like going to the bank. Using the acronym, SALT, what four steps remind you how to engage someone in a conversation? • 5. Asking questions is sometimes associated with appearing weak. What would be your response to that assumption?

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