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Communication and Network : Partnership in Community Care

Symposium on Community Engagement II : Building a Successful Partnership in Community Care Jointly organised by Hong Kong East Cluster, Hospital Authority, and Community Partners. Communication and Network : Partnership in Community Care. Zarina C L Lam, MSW, MEd(Ed Psy), Mngt., PhD

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Communication and Network : Partnership in Community Care

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  1. Symposium on Community Engagement II : Building a Successful Partnership in Community Care Jointly organised by Hong Kong East Cluster, Hospital Authority, and Community Partners Communication and Network : Partnership in Community Care Zarina C L Lam, MSW, MEd(Ed Psy), Mngt., PhD CEO, Baptist Oi Kwan Social Services

  2. East Cluster Population of 800,000+ Health clinics 36 Secondary schools, 48 Primary schools 6 Special schools Tertiary, vocational institutions DH TWEH PYNEH RH 16 Public Housing Estates 16 Home Ownership Scheme (HOS) 2 Tenants Purchase Scheme (TPS) 9 Private Sector Participation Scheme (PSPS) Private housing Recreational Facilities 200+ social service organizations

  3. Community Care Issues Example of Young persons with psychiatric diagnosis Vocational Training Early Intervention Carers’ Hotline Evidence-based outcome Financial Resource Emotional Support Prevent Relapse Respite / Day Programs

  4. Hospital Community Services PYNEH Outreaching : Patient or Agency support NGO – Patient : Community & Gov’t Information Patient – Patient : Self development Patient – Family : Illness Mngt & Support

  5. Modes of Network Development Routine Customized Modular

  6. EIP :School EIP : Employers EVP : Teachers Family : Family Patients : Ambassadors

  7. East Cluster Communication and Network Shared educational channels Information resource / Facility network Map or Web Core communication teams Intergenerational support network

  8. Conclusions • Patient level : Only 2 re-admitted • Hospital and Community level : Trust and Foundation built for collaborative partnership • Citizen level : Dream city – healthier approach Thanks ! ! !

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