Chapter 1 Introduction to Employee Training and Development

1. Chapter 1 Introduction to Employee Training and Development

2. Chapter 1 What is Training? A planned effort by a company to facilitate an employee’s learning of job-related knowledge, skills, and behaviors (abilities).

3. Chapter 1 What is Training? A planned effort by a company to facilitate an employee’s learning of job-related knowledge, skills, and behaviors (abilities).

4. Chapter 1 Designing Effective Training Step 1 - Conduct Needs Assessment: Identifies if training is needed 3 types: organizational, person, task Needs Assessment results – Corporate “climate” “KSA” “Readiness” for training

5. Chapter 1 Designing Effective Training Step 2 - Create a “Learning Environment”: Identify objectives and outcomes desired Research and Design materials Practice and refine presentation Get feedback!

6. Chapter 1 Designing Effective Training Step 3 - Ensure Transfer of Training: Apply what is learned to the job. Provide peer and manager support.

7. Chapter 1 Designing Effective Training Step 4 - Select Training Method: Choose presentation method. Design hands-on activities. Group learning On-the-job (coaching) vs. Instructor-led Traditional vs. Virtual The methods you choose will be influenced by your evaluation plan.

8. Chapter 1 Designing Effective Training Step 5 - Evaluate the Training Program: Identify if desired outcomes were achieved Cost-benefit analysis

9. Chapter 1 Training & Competitive Challenges • 4 Challenges that Training Addresses: • Global Challenge • Quality Challenge • Social Challenge • High Performance Work Challenge

10. Chapter 1 Why Do Companies Train? 1. Legal requirements - OSHA, EPA, Contract 2. To teach or refine a necessary skill 3. To motivate (it’s a “perk”)