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Problems with Traditional Interviewing. • Personal preferences of interviewers • Unlike locations for interviews • Different questions for different candidates • Different lengths of interviews • No system for evaluation or comparison.
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Problems with Traditional Interviewing • Personal preferences of interviewers • Unlike locations for interviews • Different questions for different candidates • Different lengths of interviews • No system for evaluation or comparison
Structured, Behavior-based Interviewing Restores Fairness and Comparability • Job-related questions • Same questions for all candidates • Same general rules for interviewers and location sites • Emphasis on performance, not beliefs or attitudes
Documenting the Interview Process • Document the job analysis process • Document creation of questions • Document scoring process • Document interview procedures • Document results • Document reasons for your selection • Validate the interview process • Document results for EEOC-protected groups