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Deborah L. Armstrong BBA, MIR Armstrong Human Resource Specialists Inc. Interviewing with impact. Employer Objectives. Predict your future performance Give you information about the organisation See if you ‘fit’. Your Objectives. Give the interviewer the information s/he needs
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Deborah L. Armstrong BBA, MIR Armstrong Human Resource Specialists Inc. Interviewing with impact
Employer Objectives • Predict your future performance • Give you information about the organisation • See if you ‘fit’
Your Objectives • Give the interviewer the information s/he needs • Collect information about the job and the organization • Check out the employer for ‘fit’
Employers are looking for: • Strengths • Technical, leadership and interpersonal skills • Motivation • Environment, opportunity, challenge, learning • Fit • Values, strategies, norms
The Nature of Interviews • It is not all about you • It is all about them • It is a selling process • It is all about how you can make their lives easier, better • It is stressful and meant to be • It is not the time for games
4 Most Important Components of a Successful Interview • 1. Confidence • 2. Enthusiasm • 3. Impression • 4. Communication
Interview Anxiety Interview anxiety occurs because the normal rules of social interaction are reversed.
Key to Confidence – Preparation • Prepare • Research • Rehearse • Visualize • Observe • Be on time
The only three true job interview questions are:* 1. Can you do the job? 2. Will you love the job? 3. Can we tolerate working with you? *Forbes Magazine
Preparing for the Interview • Be clear on your strengths and how they meet the organization’s needs • Talent, knowledge, skills • Prepare specific examples of success, failure and learning • Be selective, choose the organization well • Think about what excites and motivates you about the organization • Be BRAVE • Be clear on the fit between you and the organization’s behaviours, relationships, attitudes, values and environment
Typical Interview Structure(based on a 45 minute interview) • Establishing rapport ( 1-3 minutes) • Questioning by interviewer (20-30 minutes) • Questioning by interviewee (5-15 minutes) • Closing (3-5minuties)
Acing the Interview • Follow the interviewer’s lead • Let the interviewer control the interview • Be confident • Be honest • Pause • Expand • Be yourself • Exit • Follow up
What Interviewers Like 1. Strong Communication Skills 2. Personality 3. Appearance 4. Company specific knowledge 5. Specific questions from candidates 6. Clear resumes
In an interview, do • Act natural • Be prompt • Ask relevant questions • Allow employer to talk • Make yourself understood • Listen
In an interview, don’t • Criticise yourself • Freeze or display extreme anxiety • Present an extreme appearance • Become impatient or emotional • Talk too much or too little • Oversell yourself • Stay too long • Try to be funny • Unduly emphasize compensation
Reasons Why Applicants Don’t Get the Job • Documents sloppy and incomplete • Poor personal appearance • Lack of enthusiasm/energy • Poor eye contact • Bad manners • No career goals • Late for interview • Bad mouths past employers
Use of slang, poor grammar • Too many short term jobs • Way too nervous • Failure to participate in the interview • Overemphasis on $$$ • Poor scholastic record • Unwilling to start at the bottom • Lack of tact
Unwilling to relocate/inflexible • Lack of maturity • Limp, fishy handshake • Lack of knowledge of field • Cynical/smart aleck • Lazy • Intolerant • Never heard of the company
Unusual Interview Experiences • An applicant who challenged the interviewer to arm wrestle • A candidate who said he never finished school because he was kidnapped and kept in a closet in Mexico • A candidate who interrupted the questioning to call her therapist for advice • A candidate who dozed off during the interview
Unusual Interview Experiences • A candidate who refused to sit down and insisted on being interviewed standing up • A candidate who muttered “would it be a problem if I’m mad most of the time?” Source: 45 Effective Ways for Hiring Smart!; Dr. Pierre Mornell: Ten Speed Press, Berkeley California
Review – 10 R’s of Interviews • Research • Remember image • Rehearse • Relax • Rapport • Review • Reinforce • Respond • Readjust • Reassess and follow up
General Tips • Be prepared • Be clear • Be brief • Be complete • Be inquisitive • Be punctual • Be polite • Be authentic