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PERFORMANCE MEASURES: So WHY should I care?

PERFORMANCE MEASURES: So WHY should I care?. Remarks by Sherry Sterling Senior Advisor, OPP PREP Course 13 June 2005. Critical Components of Program Success. CLEAR GOALS Public Health & Ecological Protection Outcomes. MEANINGFUL ACCOUNTABILITY Measures & Tracking. GOOD PLANNING

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PERFORMANCE MEASURES: So WHY should I care?

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  1. PERFORMANCE MEASURES:So WHY should I care? Remarks by Sherry Sterling Senior Advisor, OPP PREP Course 13 June 2005

  2. Critical Components of Program Success CLEAR GOALS Public Health & Ecological Protection Outcomes MEANINGFUL ACCOUNTABILITY Measures & Tracking GOOD PLANNING Strategic Objectives EFFECTIVE IMPLEMENTATION Multiple Levels ADEQUATE RESOURCES Acquisition & Allocation

  3. AccountabilityDrivers in EPA Statutes EPA 5 Year Strategic Plan 3 Year NPM Commitments Budget Formulation Annual Work Plan Performance Standards Budget Allocation Tracking Systems/Reporting Audits

  4. Government Performance and Review Act (GPRA) • GPRA is a statute aimed at increasing accountability for all federal agencies by requiring measurement of program results & linking those results to resource allocation. • Provides a statutory framework for strategic planning and reporting that requires federal agencies to: • Establish accountability measures to assess the outcomes of each program activity, and • Prepare performance plans that establish annual performance goals.

  5. GPRA: Auditing Function • Office of Management & Budget (OMB) assumed the role of evaluating progress against GPRA, developing the Program Assessment Rating Tool (PART) • OMB is committed to audit all federally funded programs against GPRA requirements on a 5 year cycle. • This is the third year. Several Pesticide Programs have been audited.

  6. PART: Outcomes Principle focus has been on Outcome Measures. Short turn-around times for agencies to develop their data. Average scores have been very low; many classified as “Results Not Demonstrated”. “Re-PARTing” is the norm. Results are published each year with the federal budget. Programs not demonstrating results for successive years are subject to budget cuts or elimination.

  7. How do we measure?OUTPUTS • An activity, effort, or work product related to a goal • May be quantitative or qualitative • Must be measurable during the funding period • Examples: number of policies developed, number of REDs issued

  8. How do we measure?OUTCOMES • The result, effect, or consequence that will occur from carrying out a program or activity related to a goal • Must be quantitative • May not be achievable during the funding period • Examples: reduced occurrence of disease, fewer incidents

  9. Levels of Outcomes • Short-Term • Most direct and measurable • 1 to 3 years • Intermediate • Less measurable • 4 to 6 years • Long-Term • Difficult to measure impacts • 7 to 10 years

  10. How do we measure?EFFICIENCY • Ratio of outputs to cost • Cost can be dollars or time • Examples: cost per purchase order transaction, cost per seminar conducted

  11. Task Groups FOCUS: developing outcome and efficiency in specific areas ESA Water Quality Worker Safety Food Safety SAI PESP ??? ??? Framework for Action in OPP Senior Level Steering Committee FOCUS: Set Direction; Manage Process; Resolve conflicts/issues Coordinating Committee FOCUS: developing outcome and efficiency measures for MISSION AREAS; coordinating work of task groups

  12. Process highlights… • Inclusive – HQ, Regions, States, Tribes, Stakeholders • Performance measures will serve as an important management tool • Very tight timeframe

  13. Products expected from process…

  14. What’s a Logic Model? • A systematic and visual way to develop and present the causal links between the: • resources available to operate a program • activities conducted with those resources • products or services produced by the activities • intended changes or results

  15. Why the Logic Model? • Simple to understand and use • Links budget to goals • Helps to identify what to measure • Communication tool • Endorsed by National Grants Office as a way to address EPA Order 5700.1 • Endorsed by OMB (conference website)

  16. Logic Model Template

  17. VALUE Meaningful Outcomes Beans Understandable Clear Complex Useful Sliced bread File 13 BURDEN # Measures Few Many Collecting Difficulty Simple Hard Data System Cost Low High Expertise required User-friendly Geeks Criteria for Good Measures

  18. Performance Measures Quadrant Analysis Low OUTCOME NIRVANA Burden OUTPUT HELL High High Low Value

  19. Example of a good measure…. • From OMB’s website • Efficiency measure: Percent reduction in review time for registration of conventional pesticides

  20. Why is this a good measure? • Properly assists the program in improving its administrative efficiency • Important to stakeholders • Reduction in time, taking into account various steps in the process, is a valuable method for improving efficiency and potentially cost effectiveness

  21. WHY do we care? Because… • As public servants, we must assume responsibility • We are always searching for the highest quality public service at the lowest cost • We want to use whatever information is available to improve programs • Remembering that we are the trustees for the public’s monies

  22. WHY do we care? Because… Meaningful Accountability = Good Management = Good Government

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