Borrow or Buy? The Convergence of Interlibrary Loan and Collection Development

1. Borrow or Buy? The Convergence of Interlibrary Loan and Collection Development Kristen N. Hindes Interlibrary Loan and Instruction Librarian Library and Information Services Saint Michael’s College Vermont Library Conference, May 2011

2. ILL Select Program ILL will purchase rather than borrow materials that meet set criteria.

3. OCLC symbol: SMD Durick Library serves: 2200 FTE students 150 Faculty Durick Library owns: 275,000 book and periodical volumes 130,000 microforms 125 research databases Access to over 60,000 print and electronic journal titles

4. ILL at SMC ILL transactions (borrowing and lending) FY10 = 10,353 • Affiliations: VALS, LYRASIS, LVIS • Management software: Clio • Document delivery: Ariel 4.1 & Odyssey (sending only)

5. Project History • Bucknell University • University of Wisconsin • Purdue University Collection Development Based on Patron Requests: Collaboration between Interlibrary Loan and Acquisitions by S. Ward, T. Wray & K. Debus-López. Library Collections, Acquisitions, & Technical Services 27 (2003): 203.

6. Collection Analysis • Fall 2003 • Borrowing = 680 books • Average turnaround = 7.8 days • Of the 680 titles, 68 were published in English in the previous 5 years. • Of the 68, only 41 were available 24-hour ship in Amazon.com • Total cost = $1800 • $44/title; not including shipping • Annual cost: $4000

7. Criteria • Published in the last 5 years • English • Scholarly, nonfiction publication • Delivery within a week • Maximum cost $50 • Curriculum-centered • Undergraduate audience

8. Buy-in • Associate Director for Collection Services • Library Director • Head of Acquisitions • Associate Director for Bibliographic Services

9. Process • ILL will identify requests that meet the criteria • ILL will order the book through Amazon.com using the SMC Library account • Both ILL and Acquisitions will receive an order confirmation via email from Amazon.com • Upon receiving order confirmation, Acquisitions will import a bibliographic record and create an Acquisitions Order Record using ILL Select as the fund code and enter ILLin the requestor field

10. Process • ILL will receive the book and give the invoice to Acquisitions. • ILL will property stamp the book and process it as a regular ILL with a 60 day due date • When the book is returned by the patron, ILL will deliver it to Acquisitions for it to be checked in as received and processed to Cataloging.

11. Tweaks • Added DVDs and Fiction • Choose Hardcover • Forward “Your order has been shipped” emails • Ordering ILL Select and ILL • University Press titles • Delay in shipping • Amazon Prime • Published in the last 10 years • Increased max cost to $100

12. Current Criteria • Published in the last 10 years • English • Hardcover • Scholarly nonfiction publications, Fiction, Children’s Literature & DVDs • Delivery within a week • Maximum cost $100 • Curriculum-centered • Undergraduate audience

13. Allocations & Expenditures FY05 allocation: $4000 FY05 spent: $1736 55 titles, average cost per title: $33 FY06 allocation: $1800 FY06 spent: $3170 99 titles, average cost per title: $31 FY07 allocation: $3000 FY07 spent: $4275 103 titles, average cost per title: $41

14. Allocations & Expenditures FY08 allocation: $3500 FY08 spent: $5231 134 titles, average cost per title: $39 FY09 allocation: $5000 FY09 spent: $2929 81 titles, average cost per title: $36 FY10 allocation: $4000 FY10 spent to date: $4723 134 titles, average cost per title: $35

15. Allocations & Expenditures

16. Patron Feedback FY05 20 responses/55 titles • Did the book arrive in time to meet your needs? 20=yes 0=no • In your opinion, what is the usefulness of this book as a permanent addition to the Library’s collection? 19=very useful 1=moderately useful 0=marginally useful

17. Circulation History

18. Circulation History

19. What are we buying?

20. Who is requesting? Undergraduates & Graduates 81% Faculty & Staff 19%

21. Benefits • Student-centered • Cost-effective • Easy • High impact way to complement traditional collection development

22. Borrow or Buy? The Convergence of Interlibrary Loan and Collection Development Kristen N. Hindes Interlibrary Loan and Instruction Librarian Library and Information Services Saint Michael’s College Vermont Library Conference, May 2011