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Andrew Muras 817.481.2997 andrew.muras@baesystems

Meeting Business and Knowledge Challenges through Social Learning:  How BAE Systems is implementing social learning. Andrew Muras 817.481.2997 andrew.muras@baesystems.com. Sept 2013. BAE SYSTEMS, INC.

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Andrew Muras 817.481.2997 andrew.muras@baesystems

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  1. Meeting Business and Knowledge Challenges through Social Learning:  How BAE Systems is implementing social learning Andrew Muras 817.481.2997 andrew.muras@baesystems.com Sept 2013 BAE SYSTEMS, INC.

  2. Manager: “What are you doing?”Employee:  “Social networking.  I have 826 Friends.  I can find anyone.”Manager: “OK, I need to put together a team of international finance experts who know merger arbitrage, have ten plus years’ experience, speak Cantonese, and can hit the ground running Monday.”Employee:  (pause) “I don’t have any friends like that.”IBM: Stop talking… Start Connecting.

  3. Social Learning Collaboration Knowledge Management Web 2.0+ What’s your plan?

  4. The World of Work is Changing

  5. Quick Exercise Finding an Expert

  6. Re-thinking Collaboration Improved communication & collaboration through social technologies could raise the productivity of interaction workers by 20-25%

  7. S&P 500 Market Value Intangible Assets 81% 17% 1975 2009 Soure: Ocean Tomo

  8. Business Learning Problems

  9. Transforming our Learning Focus Previous Focus Experiential Learning Social Learning Formal Learning 3 Es: Experience : Exposure : Education 70% 20% 10% Learn & Develop Through Structured Courses & Programs Learn & Develop Through Experience Learn & Develop Through Others 90% = Experiential & Social Learning & Development Jennings 70-20-10 Forum

  10. Our Services Framework Jane Hart C4LPT

  11. What to do & What not to do

  12. Learning at the Speed of Business

  13. Working Out Loud“What do I know that others need to know?”

  14. Quick Exercise Narrating Your Work

  15. Potential for Knowledge Loss Workforce Demographics Critical Talent Mgmt Capturing & Sharing Knowledge Mentoring Success Planning ID of Key Leaders Mgmt & Leadership Development Recruiting New Hire Training OnBoarding Bersin & Associates 25-34 35-44 45-54 55-64 65+

  16. A Simple Process for Knowledge Transfer Average Cost Savings per KC Team = $167K

  17. CommunitiesThe ‘Killer App’

  18. Social Network Analysis Org Chart HR COE network Real life! • Use for: • Communication networks • Succession planning • Human capital assessment • Human capital development

  19. My LinkedIn NetworkInMaps

  20. Expertise LocationLinkedIn knows more than you APQC,2013

  21. Our Strategy

  22. 10 At Bats to Prove Yourself

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