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Measurement & Tracking Process Improvement

Measurement & Tracking Process Improvement. Lynn A. Boccio VP, Strategic Business & Diversity Relations. Avis Budget Group (ABG). Overview Founded in 1946 30,000 employees 175 Countries. Avis Budget Group Recognition. Current State :

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Measurement & Tracking Process Improvement

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  1. Measurement & TrackingProcess Improvement Lynn A. Boccio VP, Strategic Business & Diversity Relations

  2. Avis Budget Group (ABG) Overview • Founded in 1946 • 30,000 employees • 175 Countries

  3. Avis Budget Group Recognition • Current State: • RGMA Level 4 to 5 – Advanced to World Class Process • Professional Woman’s Magazine • Women’s Business Enterprise National Council • Billion Dollar Roundtable (BDR) 2009 to Present • 2012 Women’s Business Hall of Fame (MBN News USA) • 2012 MBN USA Ambassador of Supplier Diversity (Lynn Boccio) • US Hispanic Chamber of Commerce Million Dollar Club • Top 50 Company in Supplier Diversity

  4. Measurement & Tracking Determine Key Metrics • Link to Revenue • Diverse Spend vs. Total Spend • Spend By Diverse Status (MBE, WBE, LGBT, SDB, DBE, etc.) • # of Suppliers • Growth of Top Suppliers • # Diverse Contract Awards • # RFPs where Diversity “What gets measured gets done.”

  5. Measurement & Tracking Consider Report Formats & Distribution at 3 Levels: Senior Management 1 Dashboard Supply Chain/ Strategic Sourcing 2 Spend by Category 3 Cross Functional Spend by Company and/or Cost Center

  6. Measurement & Tracking Sample Report (Supplier Diversity/ Strategic Sourcing) Leverage Drill Down by Category, by Supplier

  7. Diversity Supplier Registration & Maintenance Portal

  8. Program Health / Process Improvement • Corporate Strategy • Organizational Structures • Geographic Footprint • Global Supply Chains Ongoing Change Once you get past the basics, remember: • Position SD to Support corporate strategy • Compliment Strategic Sourcing Strategies • Cultivate Primary Internal Drivers • Document Supplier Added Value • Focus on Supplier Development

  9. Thank youQuestions?

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