CIA Annual Meeting Assemblée annuelle de l’ICA

1. CIA Annual MeetingAssemblée annuelle de l’ICA June 29 & 30, 2006 Ÿ Les 29 et 30 juin 2006 Ottawa, Ontario Session GRP-5 : Financial Arrangements 101

2. CIA Annual Meeting ŸAssemblée annuelle de l’ICA From Simple to more Complex Pooling Traditional Retention (aka “Retrospective Experience rating” or “Unilateral Arrangements”) Pure Self-Insurance (aka “Pure ASO”) Partial Self-Insurance (aka “ASO/Stop-Loss” or “Minimum Premium Plan”) With Aggregate Stop-Loss With Large Amount Pooling With both Session GRP-5 : Financial Arrangements 101

3. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Single Goal: Get the lowest possible cost Anatomy of Group Insurance Cost Cost of claims Premium Taxes Claims Processing Expenses Insurer’s Administration Expenses Insurer’s Risk Margin Insurer’s Profit Margin Broker’s Commission Sales/“Special” Sales Taxes (Ont. & Quebec) Session GRP-5 : Financial Arrangements 101

4. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Potential Sources of Savings in a Group Plan Circumstancial Sources Premium lower than expected due to tight negotiation with Insurer Premium based on someone else’s risk Irrational Action by Insurer Analytical Sources Claim cost lower than expected Actual expenses lower than expected Reduced risk and/or profit margin of Insurer Tax loophole (if any) Session GRP-5 : Financial Arrangements 101

5. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Single Goal: Get the lowest possible cost Different Approaches: Let the Insurer take the whole risk Maybe because you have no bargaining power Your group may be too small Or you are concerned with potential bad claims experience And you want stable / predicable costs Or you try to minimize the Insurer’s margins In the estimation of the cost of claims and expenses In exchange for the rewards of a potentially good experience  Fully pooled arrangement (Try to get the lowest possible premium rates) Session GRP-5 : Financial Arrangements 101

6. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Different Approaches: Share the risk with the Insurer: Leave the insurer some margin in exchange for the possibility of an experience rating refund You have bargaining power You are more concerned with the risk that the insurer might benefit from your good experience than with the risk that the insurer would want to recover a deficit You are willing to negotiate with the Insurer over Risk margin, Profit margin and Expenses Reserves (IBNR, DLR)  Good old-fashioned retention Session GRP-5 : Financial Arrangements 101

7. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Different Approaches: Keep the Whole risk: Get rid of the Insurer’s insurance margins You can save the Risk margin + part of Profit margin linked to the insurance operations + maybe some taxes You have bargaining power You are financially strong enough to take the whole risk You are sophisticated enough to handle the actuarial aspects or you have a good consulting actuary You need someone to help with the administration Can be an insurer or a TPA/TPP  Pure Self-Insurance Session GRP-5 : Financial Arrangements 101

8. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Different Approaches: Get the best of both worlds: Let the insurer take the hits - Save on recurring costs You can save part of Risk margin + part of Profit margin linked to the insurance operations + maybe some taxes You have bargaining power You do not want to get hit by large claims (ex. out-of- country medical) or by unexpected utilization You need a cap on what you will pay You need someone to help with the administration Can be an insurer or a TPA/TPP  Partial Self-Insurance Session GRP-5 : Financial Arrangements 101

9. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Pooling Insurer charges a pre-determined premium and takes the whole risk No retrospective premium adjustment No experience refund No deficit carry-over Total cost is determined at beginning of year Assuming no change in insured population within the group Next year’s premium is based either on: Current year’s experience without deficit recovery, or Insurer’s rate manual, or Experience of a pool of similar groups Session GRP-5 : Financial Arrangements 101

10. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Pooling Used for small groups on Life, AD&D, LTD, STD, Health, Travel and Dental Experience is not credible Little bargaining power  No need for Insurer to return any part of underwriting profit Any other approach would be expensive to administer Used for large groups on AD&D and Travel (often used on Life and LTD) Experience is not credible Risk of loss > Potential reward for good experience Pooling of Life is often partial (e.g. excess over $50,000 / employee) Session GRP-5 : Financial Arrangements 101

11. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Pooling Can also be used on STD, Health and Dental for larger group (mostly medium-size) New groups if Insurer quotes at a loss Other groups where E (Underwriting surplus) ≤ 0 on the long run (because of tight negotiation) Insurer’s expenses are very tightly negotiated (cannot be lower) Session GRP-5 : Financial Arrangements 101

12. CIA Annual Meeting ŸAssemblée annuelle de l’ICA “Old-Fashioned” Retention / Unilateral Retention Insurer shares an underwriting surplus with client Retrospective premium adjustment Creation of a Claims Fluctuation Reserve (CFR) Experience refund Any deficit is charged against the CFR; remainder is carried over to next period Maximum cost is determined at beginning of year Next year’s premium is based on: Current year’s experience with deficit recovery Premium is higher compared with pooled group Insurer’s risk margin is higher Session GRP-5 : Financial Arrangements 101

13. CIA Annual Meeting ŸAssemblée annuelle de l’ICA “Old-Fashioned” Retention / Unilateral Retention Used for medium size groups on STD, Health and Dental Experience is relatively credible Some bargaining power  Insurer to return part of U/W profit Used for large groups on Life, STD, Health and Dental Excess of Life amounts over a certain threshold may be pooled Used for very large groups on Life, STD, Health, Dental and LTD Excess of Life amounts over a certain threshold may be pooled LTD in excess of 2 years may be pooled Session GRP-5 : Financial Arrangements 101

14. CIA Annual Meeting ŸAssemblée annuelle de l’ICA “Old-Fashioned” Retention / Unilateral Retention Client / Consultant must negotiate over: Insurer’s expenses Claims Administration General Administration Risk and profit charges INBR Reserves Level of reserves Often a % of premiums DLR Reserves (for disabled employees) Waiver of Premium: Basis (what modification of Krieger) LTD (what modification of GLTD) Session GRP-5 : Financial Arrangements 101

15. CIA Annual Meeting ŸAssemblée annuelle de l’ICA “Old-Fashioned” Retention / Unilateral Retention Client / Consultant must negotiate over: Claims Fluctuation Reserve % of U/W surplus that goes into CFR Maximum level of CFR Interest On cash flows On IBNR Reserves On DLR Reserves (WP and LTD) On CFR Final Accounting Delay To recognize run-off of IBNR reserves Session GRP-5 : Financial Arrangements 101

16. CIA Annual Meeting ŸAssemblée annuelle de l’ICA “Old-Fashioned” Retention / Unilateral Retention WARNING ! Do mot mix a non-taxable STD or LTD plan with anything (life, health, dental) for which the Employer pays any part of the premium A deficit in the non-taxable STD or LTD might be offset by a surplus in a benefit partly funded by the employer  Offsetting transfer could be considered as an employer-paid premium  Tax status of STD / LTD would be jeopardized Session GRP-5 : Financial Arrangements 101

17. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Bilateral Retention Hybrid between retention and Self-insurance Same as Old-Fashioned retention except that any final deficit (at final accounting date) is repaid by the client No need for a Claims Fluctuation Reserve (CFR) Insurer’s risk margin is lower Insurer’s profit margin is lower  Because MCCSR is lower Experience refund if U/W profit Any deficit is carried over until the contract is cancelled Other features are same as with Old-Fashioned retention Session GRP-5 : Financial Arrangements 101

18. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Pure Self-Insurance Employer keeps the whole risk OSFI tolerates self-insurance by Employer Group Insurance is an employee benefit Employer is expected to be solvent (What if not ?) No need for an insurer Employer can use a TPA / TPP TPA / TPP draws on Employer’s Account Actual Cost is known at end of year No limit on potential cost  Can hamper Employer’s solvency Budgeted Approach is possible (if TPP is an insurer) Use theoretical premium as an estimate during year Pay any shortfall or collect any surplus at year-end Session GRP-5 : Financial Arrangements 101

19. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Pure Self-Insurance Goal is to save on expenses related to insurance No insurance  No risk margin No MCCSR  No capital locked in less productive investment  No Alternative cost of capital  Reduced profit margin No premium tax outside Quebec, Ontario and Newfoundland Employer may forget to hold IBNR reserves Chap. 3461 does not apply since not a post-employment or post-retirement liability Still a liability, though Employer must hold DLR for STD / LTD Chap. 3461 applies Session GRP-5 : Financial Arrangements 101

20. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Pure Self-Insurance Used for large groups on STD, Health and Dental Experience is credible Larger employers can absorb fluctuations Used for large groups on Life (first $10,000) Allowed by Income tax Act (but 9% Quebec tax applies !) Used for very large groups on LTD Remember Eaton’s: not as safe as an insured plan Employer must hold reserves for claimants Session GRP-5 : Financial Arrangements 101

21. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Pure Self-Insurance Client / Consultant must negotiate over: TPA / TPP’s expenses Claims Administration General Administration Profit charge Client need help from consultant to set up: INBR Reserves DLR Reserves (for disabled employees) STD LTD (what modification of GLTD) CICA 3461 Valuation Session GRP-5 : Financial Arrangements 101

22. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Pure Self-Insurance Client Incurs Additional (External) Costs Increased Audit Costs Reserves Benefit payments Taxable benefits (in Quebec): more complex to calculate Calculation generally done by Consultant Legal Costs Employees who are not satisfied with benefit payments will sue the Employer Session GRP-5 : Financial Arrangements 101

23. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Pure Self-Insurance Tax considerations GST applies on TPA / TPP’s charges Quebec Sales Tax (7.5%) applies on TPA/TPP’s charges Ontario Sales Tax and Quebec’s 9% Tax apply to claims paid Premium taxes apply in Ontario, Quebec and Newfoundland (2% in ON and QC; 4% in NF) on claims + expenses Quebec’s Compensatory tax (0.35%) also applies on claims + expenses Non taxable self-insured STD or LTD is impossible Session GRP-5 : Financial Arrangements 101

24. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Partial Self-Insurance Employer wants the best of both worlds Keep the “non-risky” part of the risk Self-insure up to X% of Expected Cost If X ≤ 100%  sometimes called “Minimum Premium Plan” If X ≥ 100%  usually called “ASO / Stop-loss” Employer theoretically saves Part of Insurer’s Profit Margin Part of Insurer’s risk margin Maximum Cost is known at beginning of year Potential cost is limited to Attachment Point + Stop-Loss premium Session GRP-5 : Financial Arrangements 101

25. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Partial Self-Insurance Insurer takes the risk of fluctuations Charges a Stop-Loss premium Needs a higher Risk margin (as % of Stop-Loss premium) If Insurer takes the same risk as with an insured plan, then the risk charge should be the same (as % of theoretical premium  higher % of Stop-Loss Premium) unless Attachment Point > Theoretical Premium  Attachment Point ↑  $ Risk Margin ↓ Needs a higher Profit margin (as % of premium) Attachment Point must be defined Often as % of theoretical premium Session GRP-5 : Financial Arrangements 101

26. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Partial Self-Insurance Who handles IBNR Reserves ? Employer IBNR reserves can be excluded from calculation to determine whether attachment point is reached or not Need lower attachment point in 1st year if IBNR are not considered Who handles DLR for STD / LTD ? DLR may be split between insurer and Employer if the first “N” years of LTD are self-insured More difficult to have annual Stop-Loss DLR vary with recoveries Session GRP-5 : Financial Arrangements 101

27. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Partial Self-Insurance Used for not-so-large groups on STD, Health and Dental Experience must be reasonably stable Or Employer must be willing to live with high attachment point And greater fluctuations Used for large groups on LTD More complex than pure self insurance Equivalent to longer STD followed by LTD with longer elimination period Employer must hold reserves for claimants Session GRP-5 : Financial Arrangements 101

28. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Partial Self-Insurance Client / Consultant must negotiate over: Expenses on self-insured portion of plan Claims Administration General Administration Profit charge Attachment point What % of theoretical premiums ? Stop-Loss Premium Level of premium in relation with Attachment point Risk and Profit charges included in Stop-Loss premiums may or may not be disclosed Session GRP-5 : Financial Arrangements 101

29. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Partial Self-Insurance Client need help from consultant to set up: INBR Reserves DLR Reserves (for disabled employees) STD LTD (what modification of GLTD ?) CICA 3461 Valuation on LTD Session GRP-5 : Financial Arrangements 101

30. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Partial Self-Insurance Tax considerations GST does not apply Quebec Sales Tax (7.5%) does not apply Ontario Sales Tax and Quebec’s 9% Tax apply to claims + expenses Premium taxes apply in Ontario, Quebec and Newfoundland (2% in ON and QC; 4% in NF) on claims + expenses Quebec’s Compensatory tax (0.35%) also applies on claims + expenses Non taxable self-insured STD or LTD is impossible Session GRP-5 : Financial Arrangements 101

31. CIA Annual Meeting ŸAssemblée annuelle de l’ICA Partial Self-Insurance Client Incurs Additional (External) Costs Increased Audit Costs Reserves Benefit payments Taxable benefits (in Quebec): more complex to calculate Calculation generally done by Consultant Legal Costs Employees who are not satisfied with benefit payments will sue the Employer Session GRP-5 : Financial Arrangements 101