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Ten Easy Guides to Better Letters and Memos . 1. Plan Before Writing a. What am I trying to accomplish with this letter? b. Who is the reader?. Ten Easy Guides to Better Letters and Memos . c. What decisions must I make before I can answer the letter?
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Ten Easy Guides to Better Letters and Memos • 1. Plan Before Writing • a. What am I trying to accomplish with this letter? • b. Who is the reader?
Ten Easy Guides to Better Letters and Memos • c. What decisions must I make before I can answer the letter? • d. Do I have all the information I need to write the letter? • e. Do I have a mental plan for the entire letter by the time I start writing?
Ten Easy Guides to Better Letters and Memos • 2. Use the You Approach • 3. Use a Positive Approach
Ten Easy Guides to Better Letters and Memos • 4. Check for Accuracy • a. Does my letter have a good appearance? • b. Does my letter use the letter style consistently?
Ten Easy Guides to Better Letters and Memos • c. Are there any spelling, typographical, or grammatical errors? • d. Is the punctuation correct?
Ten Easy Guides to Better Letters and Memos • 5. Make Your Letters Simple and Easy to Understand • 6. Make Sure Your Letters Are Complete • 7. Use Specific, Concrete Language
Ten Easy Guides to Better Letters and Memos • 8. Use Words Efficiently • 9. Always Be Courteous and Build Goodwill • 10. Keep Up with Trends in Writing