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CHI 2009 Workshop: Best Practices in Longitudinal Research

CHI 2009 Workshop: Best Practices in Longitudinal Research. Desirée Sy Autodesk, Media+Entertainment Division dsy.agileUX@gmail.com. Who are you?. Sr Interaction Designer 3D Product and Interaction Design Media + Entertainment Autodesk (formerly Alias) Agile UX advocate, since 2002

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CHI 2009 Workshop: Best Practices in Longitudinal Research

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  1. CHI 2009 Workshop: Best Practices in Longitudinal Research Desirée Sy Autodesk, Media+Entertainment Division dsy.agileUX@gmail.com

  2. Who are you? • Sr Interaction Designer3D Product and Interaction DesignMedia + Entertainment • Autodesk(formerly Alias) • Agile UX advocate, since 2002 • Our UX team often works on new products

  3. What is longitudinal research? high-value research • formative: informs design decisions • contextual: brings user’s domain to team • observational: qualitative, but not reported longitudinal • same users/groups, several visits • to investigate critical and common work that happens after months of use

  4. Your experience with longitudinal research • Field research • Remote interviews • Lab-based progressive usability testing • On-site progressive usability testing • On-site retrospective reactments of work done with alpha/beta software • Contributed to design requirements forin-product data capture component

  5. What questions do you want answered in this workshop? • Ideas for remote observational studies? • Ideas for handling sensitive (private, large) user data/artifacts? • Ideas for incentives/retention? • Others’ experiences with passive data capture? • Smallest sample sizes for qualitative research?

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