Rehabilitation Services Administration

1. Rehabilitation Services Administration FY 2012 Corrective Action Plan Submissions March 8, 2012

2. Webinar Agenda • Introduction of the On-Line CAP • VR Agency Reporting Requirements • Features & Benefits of the On-Line CAP • Instructions for Completing the On-Line CAP • Instructions for Completing Quarterly Updates

3. Introduction to the On-Line CAP • OMB Approval • Background • Field Testing

4. Reporting Requirements Section 107 of the Rehabilitation Act requires RSA to conduct periodic on-site monitoring of the VR program. When, based on its monitoring, RSA determines that a state agency is not operating the VR program in compliance with its State Plan, the Rehabilitation Act and implementing regulations the agency must develop a corrective action plan (CAP) for RSA approval within 45 days from the issuance of the final monitoring report.

5. FY 2012 On-Line CAP reporting Beginning in FY 2012, each of the VR agencies monitored during the year that RSA has found to be out of compliance with federal requirements will use the form located on the RSA MIS to submit a CAP for RSA approval and thereafter to report progress on the action steps contained in the CAP on a quarterly basis, until such time as each compliance finding represented by the CAP is resolved.

6. CAP Requirements • The CAP must contain: • the specific steps that the VR agency will take to resolve the findings; • timelines for completion of these steps; and • methods for evaluating that the steps taken have resolved the findings.

7. Features • Ease of submission • Greater clarity of content requirements • Use of prompts • Full accessibility • Simplified quarterly updates

8. Benefits • Consistency of information contained in CAPs • Uniform method of reporting • Efficient and Timely reporting

9. General Instructions for Completing the On-Line CAP How to access the RSA MIS • If you have a User-ID go to http://rsa.ed.gov. • And log on. Next click on the dropdown menu HELP select Technical Support. • Under Technical Support click on “I Need to Enter Data on a Form That Isn’t Listed on my Data Entry Screen.” • If you need assistance contact RSA MIS via the Technical Support Link within the MIS at: http:/rsa.ed.gov

10. Technical Support • If you do not have a MIS user ID, go to http://rsa.ed.gov, click on the HELP dropdown menu and click on “Info for new users.” • If you have forgotten your user ID or password go to http://rsa.ed.gov and click on LOG ON. Refer to the link under “New User?” entitled Click Here If You Have Any Problems Logging in. • For further assistance, send an email to RSAMIS.Technical.Support@ed.gov

11. Instructions • To view the on-line CAP, log in and click on the words “Data Entry.” • Then locate the appropriate Corrective Action Plan on the list and click on the “Add/Update” button.

12. Data Entry Screen-shot Slide 1 • Shows navigation buttons (format for printing, edit, validate, submit to RSA) • Drop-down screens (Overview, Finding 1, OMB Notice)

14. Data Entry Screen-shot Slides 2 and 3 • Shows navigation buttons (save, view, validate, submit to RSA, rich text editing) • Once the drop-down menu “Overview” is opened: • Fields for monitoring report URL, (word and PDF), date of publication • Populated fields (submitted by, submitted on, completed by, completed on, approved by, etc.) • Save

17. Data Entry Screen-shot Slide 4 • Drop-down screen for Finding 1 • Finding Headline • Finding (a brief statement of the finding narrative as contained in the monitoring report) • Mandated Corrective Action (Corrective action as contained in the monitoring report) • RSA Focus Area drop-down menu (whether the finding relates to a RSA focus area)

19. Data Entry Screen-shots Slide 5 Agency Planned Corrective Action Steps – fields of entry in which to enter: • Action • Standard to be met and method of evaluation • Planned Start Date • Actual Start Date • Projected Completion Date • Actual Completion Date

21. Data Entry Screen-shots Slide 6 • Agency Planned Corrective Action Steps – fields of entry in which to enter: • RSA State Team Comments: (for RSA use only) • Resolved: (for RSA use only) Navigation buttons for adding additional corrective actions, saving and adding additional findings

23. Quarterly Progress Reports • Reporting Requirements • Reports must be developed and entered into the RSA-MIS within 30 days of the end of the subsequent full quarter of the federal fiscal year and then updated quarterly until resolved.