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Health Emergency Management (HEM)

Health Emergency Management (HEM). October 26, 2011 Close-out Phase Presenters: Sean Pearson, Gene Lujan. Project Overview. Procure & Implement the following components:

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Health Emergency Management (HEM)

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  1. Health Emergency Management (HEM) October 26, 2011 Close-out Phase Presenters: Sean Pearson, Gene Lujan

  2. Project Overview Procure & Implement the following components: • EMResource- EMResource facilitates monitoring of healthcare assets, emergency department capacity, behavioral health and dialysis bed status. • EMCredential - EMCredential is a robust system that registers, verifies credentials, notifies, and manages volunteers who are called upon to provide support for large-scale emergencies. • EMTrack - EMTrack supports the tracking of people, property, and equipment. EMTrack, response and support teams can effectively track, coordinate, and manage patient or individual movements throughout the care continuum. • Response Manager (RM) - Response Manager, AKA Health Alert Network (HAN) is a flexible, comprehensive web-based alerting and collaboration solution designed to meet the Public Health Information Network (PHIN) guidelines for Health Alert Networks as set forth by the Centers for Disease Control and Prevention (CDC). Response Manager is used by public health professionals as a secure communication solution for preparing for, responding to, and recovering from multiple public health events.

  3. Project Highlights • Project Phase Certification Request: Close-out • Funds requested for this certification: $0 • Project Start Date: November 1, 2009 • Project End Date: September 30, 2011 • Approved project budget: $250,000 • Total expended to date: $172,951

  4. Implementation Phase Activities • On-site requirements definition sessions – Completed • Setup Software as a Service hosted environment – Completed • Two (2) separate on-site training sessions – Completed • Data migration from legacy HAN to RM • EMTrack, EMResource & RM Implementation – Completed • Testing – Completed • Lessons learned - Completed • Application support plan maintained - Completed

  5. Lessons Learned • Buy-in is necessary for RM “contacts” when transitioning to a system that focuses on empowering them to maintain their own profiles • Mindful establishment of focused group alert testing scenarios • Data migration is almost always more involved than anticipated • Good communication between provider, vendor and program creates early detection for potential points of failure • Upfront and clear understanding of HIPAA and HITECH regulations as they relate to data systems

  6. Questions?

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