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Internal Analysis. Strategic Management Chapter 4 Section 092; Team 5 Matthew Tawfiq, Jacqueline Henderson, Paul Briseno , Richard Alven. Internal Analysis Defined. Process of evaluating organizations resources and capabilities Why?
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Internal Analysis Strategic Management Chapter 4 Section 092; Team 5 Matthew Tawfiq, Jacqueline Henderson, Paul Briseno, Richard Alven
Internal Analysis Defined • Process of evaluating organizations resources and capabilities • Why? • “In order to formulate appropriate and effective strategies you have to know what an organization can and cannot do well, and what assets it has or does not have”
Resources to Organizational Capabilities • Resources are useless on their own • Organizational Capabilities – various routines and process that transforms resources into outputs • Organizational Routines and Processes – Regular, predictable, and sequential work activities done by organizational members
Create a Competitive Advantage • Capabilities involve interactions between people, people, and resources. • Must get right combination and routines down • Can’t just gather resources! Have to use them properly!
Southwest vs. Delta • Dynamic Capabilities • An organizations ability to build, integrate and reconfigure capabilities to address rapidly changing environments
Core Competencies • Any major value-creating capabilities organizations have that are essential to their business are as core competencies • Enhance organizations capabilities
Distinctive Capabilities • Special and unique capabilities that distinguish an organization from its competitors • Disney Distinct Capabilities • Theme parks that offer rides, entertainment, food, onsite lodging and packages. • These are things traditional theme parks do not offer.
Distinct Capabilities • Contributes to superior customer service • Can be used in a variety of ways • Is difficult for competitors to imitate
Competitive Advantage • Competitive advantage sets organization apart from others • Affects performance results positively
Internal Analysis • Strengths: Resources and capabilities developed into sustainable competitive advantage • Weaknesses: Resources and capabilities that are lacking or deficient and prevent the organization from developing sustainable competition
Types of Internal Analysis Value Chain Internal Audit • Capabilities Profile
Value Chain • Systematic way of examining all the organizations functional activities and how well they create customer value
Internal Audit • A thorough assessment of an organizations internal areas • Assess resources and capabilities from all perspectives • Determine what company is capable of and what it is not capable of.
Internal Audit • Organizational Functions • Production-Operations • Marketing • Financial-Assets • Management • Info Systems • Organizational Elements • Strategic Management • Organizational Structure • Organizational Culture
Determining Strategical Weaknesses • Internal Analysis reflects strengths and weaknesses
How are your competitors doing? • Compare capabilities to see how you stack up. • Public information • Forbes, Fortune • Marketing reports • Grey Zone • Borderline Criminal • Trash, spying
Why is an Internal Analysis Important • Only way to identify strengths and weaknesses • Needed for making good strategic decisions