E N D
1. 1
2. 2
3. 3 Agenda
4. 4 Business Problems
5. 5 Root Causes
6. 6 Solutions
7. 7 Customer Data Hub
8. 8 CDH Architecture
9. 9 CDH Architecture
10. 10 Integration Platform: SOA
11. 11 SOA Architecture
12. 12 SOA Architecture
13. 13 SOA Failover
14. 14 ‘Old’ Integration
15. 15 ‘New’ Integration
16. 16 ‘New’ Integration
17. 17 ‘New’ Customer Integration
18. 18 Siebel Customer Publish
19. 19 CDH Customer Publish
20. 20 EBS Customer Publish
21. 21 Complete Customer Synch
22. 22 Quote to Order
23. 23 Service Contract Renewals
24. 24 Service Contract Renewals
25. 25 Customer Master – Future State
26. 26 Customer Product EntitlementFuture State
27. 27