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Managing Millennials Will Coz

Learn how healthcare leaders can effectively lead and retain Millennials in a transparent, technologically advanced, and diverse work environment. Discover strategies for coaching, mentoring, and implementing 360-degree feedback to engage and empower this generation.

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Managing Millennials Will Coz

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  1. Managing Millennials Will Coz

  2. “This era of healthcare reform and public demands for more transparent and patient centered care behooves healthcare leaders to strengthen its workforce” -Llewellyn Piper, PhD, FACHE

  3. http://www.catalyst.org/knowledge/generations-demographic-trends-population-and-workforcehttp://www.catalyst.org/knowledge/generations-demographic-trends-population-and-workforce

  4. Trophy Kids Generation Next Echo Boomers Millennials

  5. Millennials vs. Generation X Similarities to Generation X • Desire for “respect, flexibility, fairness, and ability to do interesting rewarding work.” • Technologically Advanced • “Techreliant” • Entering the workforce under “severe global economic and political turmoil” and “Global view” Different from Generation X Reliant on coaching, direction, and feedback Consistent Job Changes Thrive in multicultural and diverse work environments Democratic and nonhierarchical work environment “Fly up the ladder”

  6. Leading Millennials

  7. Trust, Transparency, and Ethics • Millennials were raised in a “household or social culture that valued open dialoged, they expect to be closely informed.” • -Invite questions – provide straight forward answers • -Share information- both positive and negative about future conditions initiatives and activities • Distribute written status reports on the team/division • -Distribute Material, such as budgets and reports • -Seek feedback and help from staff members • Manage Expectations with any and all information disseminated • World events have shaped millennials importance on • Transparency and ethics

  8. Coaching and Mentoring • The word “boss” has proven to have negative connotations amongst the Millennials • “Boss” Implies a set period of time, • “Mentor” implies a long lasting professional relationship • Millennials do not want Boss’s they want Coaches and Mentors • Desire for coaches comes from; years of private tutoring, competitive sports, and numerous extra curricular activities • Strength Based Leadership s

  9. 360 Degree Feedback What is it? 360 Degree Feedback is a system in which employees receive confidential feedback from those who work around them Feedback from a non-superior can come across as more genuine and actionable How to implement it Can it backfire?

  10. Technology The technological world seamlessly intertwines with the physical one Technological advances can increase interest in overall work Deficient technology in the workplace can cause retention issues Find a way to integrate social media and technology into the everyday work

  11. 3 R’s Steve Wolfe – EVP of Ops & Admin at Addison

  12. The Next Generation • Generation Z • What is in store for the next generation?

  13. Thought Leaders and Readings • Simon Sinek • Llewellyn E. Piper PHD • Neil Howe

  14. Questions Will Coz Branch Manager 617-426-6300 Will.Coz@Addisongroup.com

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