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Define Climate. Climate is determined by how people act and communicate(Amway Meeting)Defensive or Supportive. Defensive Communication breeds a defensive climate. Because it attacks the self image of those in the groupEvaluation - You don't ever make the bedControl-I am really more important than
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1. Group Climate and Verbal and Non Verbal Dynamics Todays Discussion
2. Define Climate Climate is determined by how people act and communicate(Amway Meeting)
Defensive or Supportive
3. Defensive Communication breeds a defensive climate Because it attacks the self image of those in the group
Evaluation - You dont ever make the bed
Control-I am really more important than you, manipulation
Neutral responses-Uncaring
I vs. We language
4. Defensive communications are characterized by disconfirming responses How people respond in groups determines the climate in the group
Confirming responses make people value themselves
Confirming responses promote group safety
Disconfirming responses make people value themselves less and feel less safe
5. Disconfirming responses Incongruous
Incoherent
Tangential
Irrelevant
Impersonal
Impervious
Interrupting
6. Defensive Communication