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Group Climate and Verbal and Non Verbal Dynamics

Define Climate. Climate is determined by how people act and communicate(Amway Meeting)Defensive or Supportive. Defensive Communication breeds a defensive climate. Because it attacks the self image of those in the groupEvaluation - You don't ever make the bedControl-I am really more important than

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Group Climate and Verbal and Non Verbal Dynamics

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    1. Group Climate and Verbal and Non Verbal Dynamics Todays Discussion

    2. Define Climate Climate is determined by how people act and communicate(Amway Meeting) Defensive or Supportive

    3. Defensive Communication breeds a defensive climate Because it attacks the self image of those in the group Evaluation - You dont ever make the bed Control-I am really more important than you, manipulation Neutral responses-Uncaring I vs. We language

    4. Defensive communications are characterized by disconfirming responses How people respond in groups determines the climate in the group Confirming responses make people value themselves Confirming responses promote group safety Disconfirming responses make people value themselves less and feel less safe

    5. Disconfirming responses Incongruous Incoherent Tangential Irrelevant Impersonal Impervious Interrupting

    6. Defensive Communication

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