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e-Government Goals. Stimulate and promote new and better services. E-Government challenge. 5 phases. e-Democracy. Transformation. Transaction. Interaction. Information. Public Agencies Achievements. 388 Online Services Implemented 2007 - 2009. Citizens
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e-Government Goals
Stimulate and promote new and better services E-Government challenge
5 phases e-Democracy Transformation Transaction Interaction Information
388 Online Services Implemented 2007 - 2009
Citizens ¿Have you USED an e-government service? 2009 64% 2008 31% 2007 19%
Enterprises ¿Have you USED an e-government service? 2009 85% 2008 51% 2007 66%
Savings Time 83%
Savings Money 69%
Savings Productivity 59%
Savings • Time: • 2hr 10 min • Costs: • 371.079 certificates from Nov 7 2008 thru Aug 31 2009. • Savings for Users of USD$ 4.54 in indirect costs. • Total USD$1.684.698.66
Savings • Time: • 1.30hr 5min • Costs: • 3.407.047certificates from Nov 21 2008 thru Aug 31 2009. • Savings for Users of USD$ 3.48 in indirect costs. • Total USD$11.856.523.56
Móvil Social en Acción • Savings • Time: • 4 hr 15min • Costs: • 960.487users from Oct 10 2008 thru Aug 15 2009. • 2.791.072 SMS. • Savings for Public Agency USD$ 2.02 in delivery costs. • Total USD$5.650.399.29
Our future challenge: To expand!