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Communication Styles: Passive, Assertive, Aggressive

Communication Styles: Passive, Assertive, Aggressive. Amy Hume Discussion Session #13. Goals for Today. Understand different communication styles and how they affect others Practice recognizing and crafting messages in different styles Learn about assertiveness skills.

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Communication Styles: Passive, Assertive, Aggressive

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  1. Communication Styles: Passive, Assertive, Aggressive Amy Hume Discussion Session #13

  2. Goals for Today • Understand different communication styles and how they affect others • Practice recognizing and crafting messages in different styles • Learn about assertiveness skills

  3. Have you ever dealt with a difficult person?

  4. Aggressive Passive Assertive Respect for Self & Others No Respect for Others No Respect for Self It’s all about respect

  5. How about…? Can’t speak up

  6. Communication Styles Passive Assertive Aggressive Can’t speak up

  7. How about…? Loud

  8. Communication Styles Passive Assertive Aggressive Loud Can’t speak up

  9. How about…? Firm

  10. Communication Styles Passive Assertive Aggressive Loud Can’t speak up Firm

  11. How about…? Don’t know my rights

  12. Communication Styles Passive Assertive Aggressive Loud Can’t speak up Don’t know my rights Firm

  13. How about…? Direct

  14. Communication Styles Passive Assertive Aggressive Loud Can’t speak up Don’t know my rights Firm Direct

  15. How about…? Bossy

  16. Communication Styles Passive Assertive Aggressive Loud Bossy Can’t speak up Don’t know my rights Firm Direct

  17. How about…? Honest

  18. Communication Styles Passive Assertive Aggressive Loud Bossy Can’t speak up Don’t know my rights Firm Direct Honest

  19. How about…? Pushy

  20. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Can’t speak up Don’t know my rights Firm Direct Honest

  21. How about…? Respect rights of others

  22. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Can’t speak up Don’t know my rights Firm Direct Honest Respect rights of others

  23. How about…? Get stepped on

  24. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Can’t speak up Don’t know my rights Get stepped on Firm Direct Honest Respect rights of others

  25. How about…? Meek

  26. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Can’t speak up Don’t know my rights Get stepped on Meek Firm Direct Honest Respect rights of others

  27. How about…? Dominating

  28. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Can’t speak up Don’t know my rights Get stepped on Meek Firm Direct Honest Respect rights of others

  29. How about…? Intimidating

  30. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Intimidating Can’t speak up Don’t know my rights Get stepped on Meek Firm Direct Honest Respect rights of others

  31. How about…? Too accommodating

  32. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Intimidating Can’t speak up Don’t know my rights Get stepped on Meek Too accommodating Firm Direct Honest Respect rights of others

  33. How about…? Violate others’ rights using power, position & language

  34. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Intimidating Violate others’ rights using power, position & language Can’t speak up Don’t know my rights Get stepped on Meek Too accommodating Firm Direct Honest Respect rights of others

  35. How about…? Talks softly

  36. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Intimidating Violate others’ rights using power, position & language Can’t speak up Don’t know my rights Get stepped on Meek Too accommodating Talks softly Firm Direct Honest Respect rights of others

  37. How about…? Recognize the importance of having my needs & rights respected

  38. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Intimidating Violate others’ rights using power, position & language Can’t speak up Don’t know my rights Get stepped on Meek Too accommodating Talks softly Firm Direct Honest Respect rights of others Recognize the importance of having my needs & rights respected

  39. How about…? Must get my way

  40. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Intimidating Violate others’ rights using power, position & language Must get my way Can’t speak up Don’t know my rights Get stepped on Meek Too accommodating Talks softly Firm Direct Honest Respect rights of others Recognize the importance of having my needs & rights respected

  41. How about…? Gives “cold fish” handshakes

  42. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Intimidating Violate others’ rights using power, position & language Must get my way Can’t speak up Don’t know my rights Get stepped on Meek Too accommodating Talks softly Gives “cold fish” handshakes Firm Direct Honest Respect rights of others Recognize the importance of having my needs & rights respected

  43. How about…? Don’t stand up for my rights

  44. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Intimidating Violate others’ rights using power, position & language Must get my way Can’t speak up Don’t know my rights Get stepped on Meek Too accommodating Talks softly Gives “cold fish” handshakes Don’t stand up for my rights Firm Direct Honest Respect rights of others Recognize the importance of having my needs & rights respected

  45. How about…? React instantly

  46. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Intimidating Violate others’ rights using power, position & language Must get my way React instantly Can’t speak up Don’t know my rights Get stepped on Meek Too accommodating Talks softly Gives “cold fish” handshakes Don’t stand up for my rights Firm Direct Honest Respect rights of others Recognize the importance of having my needs & rights respected

  47. How about…? Avoid conflicts

  48. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Intimidating Violate others’ rights using power, position & language Must get my way React instantly Can’t speak up Don’t know my rights Get stepped on Meek Too accommodating Talks softly Gives “cold fish” handshakes Don’t stand up for my rights Avoid conflicts Firm Direct Honest Respect rights of others Recognize the importance of having my needs & rights respected

  49. How about…? Confident

  50. Communication Styles Passive Assertive Aggressive Loud Bossy Pushy Dominating Intimidating Violate others’ rights using power, position & language Must get my way React instantly Can’t speak up Don’t know my rights Get stepped on Meek Too accommodating Talks softly Gives “cold fish” handshakes Don’t stand up for my rights Avoid conflicts Firm Direct Honest Respect rights of others Recognize the importance of having my needs & rights respected Confident

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