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Patients' rights in Croatia

Patients' rights in Croatia. CAHIV – HUVIH – www.huhiv.hr. Overview. Croatian Association for HIV – CAHIV Since 1999. Care for HIV+ people Providing equal rights Prevention and education Fighting stigma and discrimination. Laws & Acts. 11.12.2004. - Patients' rights Charter

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Patients' rights in Croatia

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  1. Patients' rights in Croatia CAHIV – HUVIH – www.huhiv.hr

  2. Overview • Croatian Association for HIV – CAHIV • Since 1999. • Care for HIV+ people • Providing equal rights • Prevention and education • Fighting stigma and discrimination

  3. Laws & Acts • 11.12.2004. - Patients' rights Charter • Guarantees same rights for all patients • quality and continuous health care • etical and professional standards • respect for personal statements

  4. Patients' rights Charter • 1. participating in making decisions • 2. right to accept or reject treatment • 3. confidentiality • 4. privacy • 5. mantaining personal contacts

  5. Patients' rights Charter • 6. right to leave the health institution • 7. right to access medical documentation • 8. protection in clinical trials • 9. right to obtain damage recovery costs

  6. Crucial problems • Decision making • Accepting/rejecting treatment • Access to medical documentation • Privacy

  7. Access to health care documentation • Regular cases • patient • person delegated by the patient • Case of death • closest family – partners, children, parents, brothers and sisters • Diagnosis language • Latin • Croatian • interpreters

  8. Enforcement of patients' rights • Croatian Association for the Promotion of Patients' Rights • Commission for protection of patients' rights – on the level of each county • Commission for promotion and protection of patients' rights at Ministry of health and social assistance

  9. Crucial rights • PLHIV • right of access • right to privacy and confidentiality • General • right to information • waiting times • rare diseases

  10. Quality standards • Public brochure on patients' rights • Croatian Association for the Promotion of Patients' Rights • Complaining procedure

  11. Thank you for your time CAHIV – HUVIH – www.huhiv.hr

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