Patients’ rights

1. Patients’ rights Dr. Suheab A. Maghrabi MBBS, MSc.

2. Definition “legal and ethical issues in the provider-patient relationship”.

3. To receive safe and appropriate healthcare service. • To be able to know the medical condition, alternative treatments and possible side effects. • To be able to participate in the treatment plan, accept or refuse treatment. • To respect patient’s privacy and confidentiality. • To respect patient’s personal values and beliefs. • To be able to know the name of the medical team and caregivers. • To provide interpreters to communicate with the medical team if needed.

4. To receive safe and appropriate healthcare service. • Environment. • Healthcare personnel. • Equipment and medicine

5. To be able to know the medical condition, alternative treatments and possible side effects. • Seeking second opinion. • To be able to participate in the treatment plan, accept or refuse treatment. • Informed consent. • Discharge against medical advice (DAMA).

6. Informed Consent • “A decision reached by a competent patient to accept a medical treatment or course of treatment”. • Suture. • Blood transfusion. • Chemotherapy. • Surgery.

7. Diagnosis. • Nature and purpose of the procedure. • Type of anesthesia. • Possible side effects.

8. Criteria to be fulfilled in the informed consent: • Disclosure of information. • Comprehending of patient. • Free will “voluntarily”. • Competent patient.

9. When do you don’t need an informed consent? • Emergency: Unconscious patient and Minor patient.

10. Discharge Against Medical Advice (DAMA). • Patient have the right to go against medical advice. • Patient have to be informed of his condition. • Patient have to know the consequence of his decision. • Patient need to sign the form.

11. To be examined and treated in case of pain. • Pre-op. • Post-op. • Medical patient.

12. To respect patient’s privacy and confidentiality. • Physical exam. • Private areas • Respect his time and place.

13. When the confidentiality right is not applicable? • Child abuse case. • Criminal case. • There is harm to the public (infectious diseases requires reporting).

14. To respect patient’s personal values and beliefs.

15. To be able to know the name of the medical team and caregivers. • To provide interpreters to communicate with the medical team if needed.

16. To be able to share suggestions and rising complaints if needed. • Provide with information and resources about his condition. • Involved in the healthcare plan. • Resolve complaints in timely fashion.

17. Patient Responsibilities: • To cooperate with all persons providing care and treatment. • To respect the property, comfort, environment and privacy of other patients. • To try to understand and follow instructions concerning the treatment. • To provide accurate and complete information regarding the health problems and medical history. • To accept responsibility for consequences following a decision to refuse treatment or instructions.

18. THANK YOU