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Learn how ForViva Group supports boards to become champions of community investment and calculates the difference made to people, economy, and environment. Explore their progress, processes, future plans, and the importance of transparent monitoring and evaluation.
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CENTRE FOR EXCELLENCE IN COMMUNITY INVESTMENT UK CONFERENCE 21 May 2019 How do we support Boards to become champions of community investment? Andy Zuntz Chair, ForViva Group
Content About ForViva We own and manage 24,000 homes across the North West We also provide homeless support services and property maintenance services How we got started Our progress Our process - where we are now Future plans Conclusion
How we got started We picked 8 activities across the housing association Wanted to calculate ‘the difference we made’ to People, Economy and Environment
Our progress 2015 set up ForViva Group Published Community Impact Strategy to deliver our Group Vision Owned by the Board who receive an annual statement on progress Set up the Board sponsored Impact Hub to: • Provide strategic direction • Challenge the feasibility of proposed activities • Monitor and challenge delivery
Our process – Where we are now We evaluate using recognised methodologies Bringing the outcomes to life through photos, case studies and participant feedback is equally important to values (£) claimed
Future plans • Each year find it easier to collect and report data which feeds into our Community Impact infographic • Strategy review to ensure it is still fit for purpose • Inviting more participants and partners to attend the Hub and talk about their experiences • Being involved in research studies such as the positive impact of music on people with Dementia
Conclusion Employment - Apprenticeships Is it appropriate to put a financial value on ‘improving lives’? - We tell the personal side of the story as well as claiming the financial value People don’t always understand ‘social value’ – using plain language ‘the difference made’ helps Having a formal approval process ensures the investment is still delivering value to tenants You have to start somewhere but the Board is key to buy-in, relevance and accountability A transparent platform to monitor activities linked to service plans ensures we keep control (Software) Education - Digital Safe Communities – Parkour Diversionary Neighbourhood Improvements Health – Cooking