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CHAPTER 1 THE EVER-CHANGING WORKPLACE. CHAPTER 1 THE EVER-CHANGING WORKPLACE. LEARNING OBJECTIVES 1. Describe the future workforce. 2. Determine changes in the work environment. 3. Define the types of business organizations and workplace structures. CHAPTER 1 THE EVER-CHANGING WORKPLACE.
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CHAPTER 1 CHAPTER 1 THE EVER-CHANGING WORKPLACE
CHAPTER 1THE EVER-CHANGING WORKPLACE LEARNING OBJECTIVES 1. Describe the future workforce. 2. Determine changes in the work environment. 3. Define the types of business organizations and workplace structures.
CHAPTER 1THE EVER-CHANGING WORKPLACE LEARNING OBJECTIVES (continued) 4. Describe the role and responsibilities of administrative professionals. 5. Identify skills and qualities necessary for administrative professionals. 6. Begin the development of a professional growth plan. 7. Develop critical-thinking skills.
CHAPTER 1 The Workplace—2050 • What will work life be like in 2050?
CHAPTER 1 The Labor Force • Increasingly diverse • Greater numbers of women • Women in positions of greater authority • More senior citizens • Higher educational level
CHAPTER 1 Work Environment • Globalization of the economy • Telework • Quality focus • Downsizing • Outsourcing • Workweek • The office
CHAPTER 1 Organizational Types • Businesses • Sole proprietorship • General partnership • Limited partnership • Corporation • Limited liability company • Cooperative
CHAPTER 1 Organizational Types CONTINUED • Not-for-profit entities • Governmental units
CHAPTER 1 Workplace Structures • Stockholders • Board of directors • Management
CHAPTER 1 Administrative Professional • Evolving role • Job responsibilities • Workplace requirements
CHAPTER 1 Success Skills for Administrative Professional • Interpersonal skills • Teamwork skills • Verbal and written communication skills • Analytical/critical thinking skills
CHAPTER 1 Success Skills for Administrative Professional CONTINUED • Technology • Computer skills • Leadership skills • Time, stress, and organizational management skills • Verbal presentation skills
Openness to change Creativity Dependability Confidentiality Integrity Initiative/motivation Flexibility/adaptability CHAPTER 1 Success Qualities
CHAPTER 1 Professional Image • Positive personal appearance • Appropriate business attire • Grooming
CHAPTER 1 Professional Growth • College classes • Seminars and workshops • Reading • Professional organizations