ACBSP Accreditation Council for Business Schools and Programs Standards and Criteria

1. ACBSPAccreditation Council for Business Schools and ProgramsStandards and Criteria International Council of Business Schools and Programs (ACBSP Region 8) November 24-27, 2011Dubai, UAE

2. Introducing Douglas Viehland Mr. Douglas Viehland, CAE Executive Director Accreditation Council for Business Schools and Programs 11520 West 119th Street Overland Park, Kansas 66213 USA phone: 913-339-9356 dviehland@acbsp.org

3. ACBSP Standards and Criteria What We Will Cover During Presentation • A brief history of the standards and criteria as they have evolved. • Description of how they are created and the many different types as well as other qualities. • Review of the contents of the book. • Ample time for questions and discussion.

4. ACBSP Standards and Criteria History of ACBSP Standards and Criteria • First Standards and Criteria adopted in 1989 were prescriptive based on inputs. • Option A (prescriptive) and Option B (outcomes and non-prescriptive) from 1997 until 2004. • Current standards were adopted in June 2004. • Standards and criteria for separate accreditation in accounting were adopted in 2007.

5. ACBSP Standards and Criteria Qualities of ACBSP Standards and Criteria • Commission members approve changes in standards and Board of Commissioners create and continually modify criteriato implement. • Based on Baldrige Education Criteria for Performance Excellence. • Separate versions adopted for associate and baccalaureate degree accreditation. • Translations in three languages.

6. ACBSP Standards and Criteria Opening Content • Title pages notes date of current version and a website log notes changes in each version. • Qualitative Scoring Bands • Mission Statement • Core Values and Concepts • Policies on Accreditation

7. ACBSP Standards and Criteria • Standard #1 Leadership • Standard #2 Strategic Planning • Standard #3 Student and Stakeholder Focus • Standard #4 Measurement and Analysis of Student Learning and Performance • Standard #5 Faculty and Staff Focus • Standard #6 Educational and Business Process Management

8. Business Unit Overview • Review of all academic activities of the business unit • Organizational profile created • Mission • Governing body • Competitive factors

9. Standard #1 Leadership • Leader of the business unit is accountable • Set, communicate, and deploy performance expectations • Evaluate performance • Social responsibility • Legal and ethical behavior • Impact on Society

10. Standard #1 Leadership—Example STANDARD #1. Leadership Administrators (chief academic officers, deans, department chairs) and faculty must personally lead and be involved in creating and sustaining values, business school or program directions, performance expectations, student focus, and a leadership system that promotes performance excellence. The values and expectations must be integrated into the business school’s or program’s leadership system; and the business school or program must continuously learn, improve, and address its societal responsibilities and community involvement. CRITERIA Use the following to document the extent to which the business school or program meets the standard for Leadership. Attempt to answer all criteria. Justify or explain a plan to address criteria not currently being met. (continued to next slide)

11. Standard #1 Leadership--Example a. Do your administrators and faculty set, communicate, and deploy business school or program values and performance expectations? Do administrators and faculty include focus on creating and balancing value for students and other stakeholders in their performance expectations? Key things administrators and faculty do (include communication and deployment through the leadership structure and to all staff): b. Do your administrators and faculty create an environment that fosters and requires legal and ethicalbehavior? Key things administrators and faculty do:

12. Standard #2 Strategic Planning • Formal planning process • Key strategic objectives • Action plans (short-term and long-term) • Deployment (communications) • Performance measures

13. Standard #3 Student and Stakeholder Focus • Student and stakeholder segments • Learn from former, current and future students • Use information from students and stakeholders • Complaint resolution • Student and stakeholder satisfaction

14. Standard #4 Measurement and Analysis of Student Learning and Performance • Student learning outcome assessment program in place • Report three successive sets of periodic assessment results • Comparable data • Improve educational processes

15. Standard #5 Faculty and Staff Focus • Human Resources Planning • Employment • Faculty Composition • Faculty Evaluation • Faculty Qualifications • Scholarly & Professional Activities • Faculty and Staff Development • Faculty operational policies, procedures, and practices

16. Standard #6 Educational and Business Process Management • Education Design and Delivery • Undergraduate Common Professional Component (CPC) • General Education • Support Service Processes • Business Operation Processes • Enrollment Management

17. ACBSP Standards and Criteria Appendixes • Appendix A - Glossary of Terms • Appendix B - Faculty Credentials Committee • Appendix C - Vita Suggested Format