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MQA GUIDELINES ON CRITERIA AND STANDARDS FOR PROGRAM ACCREDITATION (AREA 7, 8 AND 9). Shareef El-Arbi, Business Management Systems Department. OUTLINE. THE STANDARDS – Benchmarked and Enhanced
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MQA GUIDELINES ON CRITERIA AND STANDARDS FOR PROGRAM ACCREDITATION(AREA 7, 8 AND 9) Shareef El-Arbi, Business Management Systems Department
OUTLINE • THE STANDARDS – Benchmarked and Enhanced • GUIDELINES ON THE STANDARDS AND CRITERIA FOR THE NINE AREAS OF EVALUATION FOR PROGRAMME ACCREDITATION • Vision , Mission, Educational Goals and Learning Outcomes • Curriculum Design and Delivery • Assessment of Students • Student Selection and Support Services • Academic Staff • Educational Resources • Programme Monitoring and Review • Leadership, Governance and Administration • Continual Quality Improvement
AREA 7: PROGRAMME MONITORING AND REVIEW • Prog monitored, reviewed, evaluated - quality enhancement -include reviewing institutional structures and processes, curriculum components (current?, industry relevant?) -monitoring student progress, employability and performance • Feedback – students, faculty, employers, alumni, professional bodies, analysis of student performance 7.1 Mechanisms for programme monitoring and review 7.2 Involvement of stakeholders
7.1 MECHANISMS FOR PROGRAMME MONITORING AND REVIEW7.2 INVOLVEMENT OF STAKEHOLDERS • Student performance and progression must be analysed in relation to the objectives and LO of programme • There must be -programme review committeefor each department headed by a designated coordinator - periodic program evaluation using proper mechanisms and resources • Partners involved in collaborative arrangementsmust share responsibilitiesin programme monitoring and review • Program evaluation must involve relevant stakeholders
7.1 MECHANISMS FOR PROGRAMME MONITORING AND REVIEW7.2 INVOLVEMENT OF STAKEHOLDERS • The areas of concern and ways to improve programmes as identified by the HEP self-review processes must be brought to the attention of the highest management level to ensure further appropriate measures. • Student performance and progression must be analysed to ascertain theachievement of the learning outcomes of each programme.
7.1 MECHANISMS FOR PROGRAMME MONITORING AND REVIEW7.2 INVOLVEMENT OF STAKEHOLDERS Stakeholders should have access to the review report and their views considered Programme review exercise should incorporate stakeholder feedback esp from alumni and employers involve relevant professional bodies, in the case of professional programmes
AREA 8 – LEADERSHIP, GOVERNANCE AND ADMINISTRATION Area 8 is on leadership, governance and administration. It has 11 benchmarked standards and 6 Enhanced Standards. There are many ways of administrationand it may differfrom one HEP to another but Governance that reflects an academic organization must emphasiseexcellence and scholarship. At the departmental level it is crucial that leadership provides clear guidelines and direction, builds relationship, forges partnerships and dedicates itself to academic and scholarly activities
AREA 9: CONTINUAL QUALITY IMPROVEMENT The only constant is change - advances in science and technology, new knowledge - changes structures, functions, activities, curriculum, T-L methodologies, assessment methods etc Need to continually and systematically review and monitor these changes and developments to ensure that: - learning outcomes of programme are met - curriculum is current and industry relevant - programme delivery is effective - assessment methods appropriate - educational resources adequate and up-to-date
AREA 9: CONTINUAL QUALITY IMPROVEMENT Dept must: - support and complement the HEP’s policies, procedures and mechanisms for review – structures, functions, processes, strategies - develop a system to reviewits programme periodically - initiate review, implement its recommendations and record results ie follow-up and follow through process
AREA 9: CONTINUAL QUALITY IMPROVEMENT Dept should embrace the spirit of continual quality improvement – based on prospective studies and analyses. Current policies and practices should be revised based on past experience, present conditions and future possibilities Person or unit responsible for internal quality audit should be given a prominent role in the policy processes of the Dept
CONCLUSION Standards in the nine areas of evaluation: • Assist Dept to ensure that the internal QA systems (policies, processes, mechanisms) are in place: • aims, objectives and LO of programme achieved • produce graduates with the required LO that is compatible with the national and international human resource requirements