2009 MUSC Excellence Faculty/Staff Survey

1. 2009 MUSC Excellence Faculty/Staff Survey Leadership Development Institute September 25, 2009

2. Survey • Sent to Faculty and Staff of University • Not COM and F&A • n=758 • 472 completions; 42 partial completions • 28 multiple choice questions • 2 open-ended questions

3. Question Categories • Environment, Morale and Job Satisfaction • MUSC Excellence • Relationship with supervisor • Human Resources Focus • Compensation

4. FY08-09 Pillar Goals MUSC Excellence People Service Quality Growth Finance As we begin our pursuits in Excellence – we will be striving to reach or exceed the top quartile in most key areas (some yet unmeasured as indicated below). Once benchmark data are available, we will establish step goals to move us upwards at all times. Faculty made right choice in selecting MUSC at ___% or higher Graduating students believe they made the RIGHT choice in selecting MUSC at __% or higher or would choose this experience again Achieve Pass Rate on licensure, credentialing, or board exams of 96% Graduating Student perception of inter-professional cooperation increase 3% Determine Key Sustainable Financial Metrics for each academic unit by Feb 15, 2009 Achieve 95% graduation rate within each program Collaboration Goal: Each Academic Unit will define its current Statewide/National/ International Collaborative Initiatives and goals by Jan, 2010 These will include HSSC, COEE and educational outreach objectives ___% of Staff pleased to be working at MUSC Budget to Actual Actual expenses will not exceed any revised budgets for FY2009 Current students believe they are receiving a high quality education at __% or higher Achieve E-Value score of 4.2 or higher for ‘students satisfied with faculty eff. as teacher’ Implement Student, Faculty Staff and Alumni Perspective Surveys by July ‘09 Develop a process by which strategic goals will be linked with clearly identified institutional resources prior to February 2009 Achieve Service Satisfaction rate of __% or higher in each aspect of the University ___% faculty, staff, & students evaluate ‘MUSC’s culture as valuing diversity Faculty & Staff ‘believe their environment is conducive to performing high quality research and scholarship at __% or higher Develop needed pulse/baseline survey measures of goals by March 2009, and permanent metric tools by June 09 Achieve __% patient satisfaction or higher in faculty clinical practice settings Achieve top 50% ranking for total funding of research as compared to ‘peer institutions’ Define stewardship to our respective communities and identify measures by Jan, 2010 9/3/2014

5. FY08-09 Pillar Goals MUSC Excellence People Service Quality Growth Finance As we begin our pursuits in Excellence – we will be striving to reach or exceed the top quartile in most key areas (some yet unmeasured as indicated below). Once benchmark data are available, we will establish step goals to move us upwards at all times. Faculty made right choice in selecting MUSC at ___% or higher Graduating students believe they made the RIGHT choice in selecting MUSC at __% or higher or would choose this experience again Achieve Pass Rate on licensure, credentialing, or board exams of 96% Graduating Student perception of inter-professional cooperation increase 3% Determine Key Sustainable Financial Metrics for each academic unit by Feb 15, 2009 Achieve 95% graduation rate within each program Collaboration Goal: Each Academic Unit will define its current Statewide/National/ International Collaborative Initiatives and goals by Jan, 2010 These will include HSSC, COEE and educational outreach objectives ___% of Staff pleased to be working at MUSC Budget to Actual Actual expenses will not exceed any revised budgets for FY2009 Current students believe they are receiving a high quality education at __% or higher Achieve E-Value score of 4.2 or higher for ‘students satisfied with faculty eff. as teacher’ Implement Student, Faculty Staff and Alumni Perspective Surveys by July ‘09 Develop a process by which strategic goals will be linked with clearly identified institutional resources prior to February 2009 Achieve Service Satisfaction rate of __% or higher in each aspect of the University ___% faculty, staff, & students evaluate ‘MUSC’s culture as valuing diversity Faculty & Staff ‘believe their environment is conducive to performing high quality research and scholarship at __% or higher Develop needed pulse/baseline survey measures of goals by March 2009, and permanent metric tools by June 09 Achieve __% patient satisfaction or higher in faculty clinical practice settings Achieve top 50% ranking for total funding of research as compared to ‘peer institutions’ Define stewardship to our respective communities and identify measures by Jan, 2010 9/3/2014

6. Environment, Morale and Job Satisfaction

8. Environment, Morale and Job Satisfaction (cont)

10. MUSC Excellence

11. 83% Agree 10% neutral 56% Agree 31% neutral

12. Relationship with Supervisor

14. Human Resource Focus