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Introduction to Management Information System

Introduction to Management Information System. Lecture 1. Is Computer Age Over ?. Computer Age vs. Information Age. Computer age refers to hardware trends (and its speed of processing data)

hadassah-floyd
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Introduction to Management Information System

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  1. Introduction to Management Information System Lecture 1

  2. Is Computer Age Over ?

  3. Computer Age vs. Information Age • Computer age refers to hardware trends (and its speed of processing data) • Information age refers to the trend toward treating information as a corporate resource that supplies executives with timely, accurate information for more effective decision making.

  4. DATA What is Information ? INFORMATION Information is refined data.

  5. Data vs. Information • Users really want is • Information • What users can learn from the data • how to satisfy their best customers • how to allocate their resources most efficiently, • how to minimize losses

  6. Information and our Life • Information (and energy) are at the core of everything around us. • Our entire existence is a process of gathering,analyzing, understanding, and acting on the information.

  7. Information and Business • Every business is a service business • information confers competitive advantage • Mass customization • needs more information for custom-fit • Information as product • information broker, e.g., clothing database, purchasing habits etc. *

  8. What is IS/MIS?

  9. It is the combination of • Computers (hardware, software) • Data • Human Resources

  10. To facilitate managers in • Day-to-day operations • Data Processing • Decision Making

  11. 100 Years ago... • Industrial Revolution changed the World • Information Revolution! Today...

  12. INFORMATION SYSTEMS Why should we learn? Whatshould we learn? Howshould we learn?

  13. Information Systems as Planned Organizational Change: Linking Information Systems to the Business Plan

  14. INFORMATION and PROCESS Information is frequently said to be the glue that holds an organization together.

  15. More Information ? More information is not profitable unless it is relevant information. Executives will need better information in the future if their companies are to be competitive.

  16. Information … BAD information is WORSE than ... NO information.

  17. Attributes of Information Quality We realize that a firm needs betterinformation to survive and prosper. Therefore, high quality information products have to be provided to management.

  18. The attributes of information quality are: • The Time Dimension • The ContentDimension • The Form Dimension

  19. Attributes of Information Quality Timeliness Currency Frequency Time Period Time Dimension Accuracy Relevance Completeness Conciseness Scope performance Clarity Detail Order Presentation Media Form Dimension Content Dimension

  20. What is a System?

  21. SYSTEM INPUT PROCESS OUTPUT FEEDBACK

  22. System Concepts Environment Control by Management Feedback Signals Feedback Signals Control Signals Control Signals Input of Raw Materials Output of Finished Products Manufacturing Process System Boundary Other Systems

  23. Definition of IS/MIS Information Systems (IS) are more than just a computer hardware and software. Effective usages of IS require understanding of the organization, management, and information technology that shape a system; therefore, IS are organizational and management solutions based on information technology (IT), to challenges posed by the business environment.

  24. Information Systems (IS) are more than computer hardware and software. It is not just developing business applications programs Information Systems include: Information Technology Management Organization Ultimately, IS are used as strategic tool to improve an organization’s competitive advantage. What is Information Systems?

  25. INFORMATION SYSTEMS INFORMATION SYSTEMS (MIS/IS) ORGANIZATIONS TECHNOLOGY MANAGEMENT

  26. How you can apply MIS ... • To improve the information content of the data, • to present the valuable information in a user-friendly, intuitive, and easy to understand way, and • to empower knowledge workers of today and tomorrow.

  27. Objectives of the MIS who has whatinformation about whom and when, where, and how will all be decided in the process of building an information system. Deliver the right information to the right people, at the right time, with the right form. Ultimately, MIS should improve the workers’ productivity.

  28. ENVIRONMENT Customers Suppliers ORGANIZATION INFORMATION SYSTEM INPUT PROCESS OUTPUT FEEDBACK Regulatory Stockholders Competitors Agencies FUNCTIONS OF AN INFORMATION SYSTEM (General Systems Model)

  29. Information Management vs. Knowledge Management • Information management can be described as “delivering the right information to the right people at the right time with the right form.” • Knowledge management can be illustrated as “getting the right people to have the right conversation at the right time.” N

  30. CONCLUSION Information System (IS) should be an organizational and management solution, based on information technology (IT), to a challenge posed by the environment.

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