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I-394 MnPASS Express Lanes Project Update

I-394 MnPASS Express Lanes Project Update. Guidestar Board Meeting September 7th, 2005. Project Update. Customer Service Center Opened April 11 th MnPASS Express Lane Opened May 16 th. What is Working. Dynamic Pricing Speeds are being maintained

hadley-rutledge
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I-394 MnPASS Express Lanes Project Update

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  1. I-394 MnPASS Express LanesProject Update Guidestar Board Meeting September 7th, 2005

  2. Project Update • Customer Service Center • Opened April 11th • MnPASS Express Lane • Opened May 16th

  3. What is Working • Dynamic Pricing • Speeds are being maintained • Transit reports no impact on operations • Enforcement • Very low violation rate • Technology aiding in enforcement • Access points • Relatively low violation of striping • Customer Service • Satisfaction with usability of system and reasonable pricing

  4. Operations Changes • Hours changed for Diamond Lane • Changed on June 9th • AM: Tolled Eastbound 6 AM to 10 AM • PM: Tolled Westbound 2 PM to 7 PM • Reversible road section always tolled for SOVs • Auxiliary lane construction • Westbound from Hwy 100 to Hwy 169 • Two lane exit to Hwy 169/General Mills • Started August 22nd, complete late November

  5. Opening Day Transponder Leases

  6. Tolled Trips per Week

  7. Average Toll Paid by Week

  8. Weekly Tolls Collected

  9. Enforcement • Violations • HOV violations very low • Double white line violation rate is very low • “No violation” stops a challenge • Traffic flow not being impacted • Enforcing/assisting other events • Technology is key • Mobile readers a first • Beacons a deterrent

  10. Customer Response • Favorable feedback from customers • Transponder leases • Leasing 92 per week since beginning of July • 1% account cancellation rate • 90% of sign ups are web based • Most frequent customer interaction: • “What’s my PIN number?”

  11. Next Steps • Finish westbound auxiliary lane • Continue to market the system to new users • Data collection for Evaluation • Winter Operations

  12. How to Subscribe • Online • www.mnpass.net • By phone • 1-866-397-4334 • In person • Customer Service Center, 2055 N. Lilac Drive, Golden Valley

  13. Questions and More Information Visit www.mnpass.net Contact Nick Thompson, Project Manager 651-634-5310 nick.thompson@dot.state.mn.us

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