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Individuals with disabilities get older.

Pierce County ADRC Aging & Disability Resource Center. Older adults often have disabilities. Individuals with disabilities get older. Pierce County ADRC Aging & Disability Resource Center. Information. Support. Counseling. PREPARE FOR THE FUTURE. Options. Benefits.

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Individuals with disabilities get older.

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  1. Pierce County ADRCAging & Disability Resource Center Older adults often have disabilities. Individuals with disabilities get older.

  2. Pierce County ADRCAging & Disability Resource Center Information Support Counseling PREPARE FOR THE FUTURE Options Benefits

  3. Pierce County ADRCAging & Disability Resource Center Older Adults Adults with Cognitive Disabilities Adults with Physical Disabilities Children & Youth with Physical & Cognitive Disabilities Senior I&A ADRC

  4. Pierce County ADRCAging & Disability Resource Center • Audience… • Older adults • Younger individuals with disabilities • Family caregivers • Families / Relatives / Friends • People planning for future long-term support needs • Professionals & service providers

  5. Pierce County ADRCAging & Disability Resource Center • Audience… • 790,500 – Pierce County Population • 114,269 – 60+ • 162,052 – Non-Institutionalized/Disabled • 27,913 – Seniors with N/I Disability • 24% – Caregiving Households • People Planning for Long Term Needs • Relatives, Friends, Neighbors • Professionals, Providers

  6. Pierce County ADRCAging & Disability Resource Center Walk-In 3580 Pacific Avenue Tacoma Log-In www.PierceADRC.org ADRC@co.pierce.wa.us Call-In (253) 798-4600 (800) 562-0332 (253) 798-2837 - TTY

  7. Pierce County ADRCAging & Disability Resource Center

  8. Pierce County ADRCAging & Disability Resource Center Walk-In 1ST Quarter – 660 2nd Quarter – 2,267 3rd Quarter – 3,785 Log-In 1ST Quarter – 2,263 2nd Quarter – 2,513 3rd Quarter – 2,554 Call-In 1ST Quarter – 3,703 2nd Quarter – 3,382 3rd Quarter – 3,705

  9. Pierce County ADRCAging & Disability Resource Center GOAL • Consumer Focus • Informed Choice • Enhanced Access • Efficient • Effective • Visibility / Awareness Options Counseling

  10. Pierce County ADRCAging & Disability Resource Center GOAL • Support the Customer • After Immediate Crisis • Future Oriented • Develop an “Options Plan” • In-depth Information • Supports & Services • Locations, Costs, Pay • Preferences & Resources Options Counseling

  11. Pierce County ADRCAging & Disability Resource Center GOAL • Information Giving 100% • Referral Giving 100% • Explain Documentation 96% • Assist with Contacts 96% • Advocating 92% • Home Visits 76% • Short-Term Case Mgmt. 68% Activities Included In ADRC Options Counseling

  12. Pierce County ADRCAging & Disability Resource Center GOAL • Options Counselor is at the center of the long-term care counseling universe. • ADRC Options Counselor is not the “expert” in every area. • Coordinates own expertise with that of specialized counselors: 211, SHIBA, LTC Ombudsman, DD, MH…. Options Counseling Key to the Continuum of Supports

  13. Pierce County ADRCAging & Disability Resource Center ADRC 211 Counseling Advocacy Assistance Assessment General Scope Immediate Information Referral

  14. Pierce County ADRCAging & Disability Resource Center GOAL • Take time to understand • Empower customer • Offer right amount & depth of information • Help prioritize • Identify resources • Support individuals • Follow up Options Counseling

  15. Pierce County ADRCAging & Disability Resource Center ESSENTIAL FUNCTIONS A. Awareness & Information: • Long Term Support Information • Public Education - Outreach

  16. Pierce County ADRCAging & Disability Resource Center ESSENTIAL FUNCTIONS B. Assistance: • Long Term Support Options Counseling • Benefits Counseling • Employment Options Counseling • Referral • Crisis Intervention • Long-Range Planning

  17. Pierce County ADRCAging & Disability Resource Center ESSENTIAL FUNCTIONS C. Access: • Eligibility Screening • Private Pay Services • Comprehensive Assessment • Programmatic Eligibility Determination • Medicaid Financial Eligibility • Determination • Easy Access to all public programs

  18. Pierce County ADRCAging & Disability Resource Center LOCALLY • MOU • Training • Networking • Collaboration • Bridge Building • Outreach

  19. Pierce County ADRCAging & Disability Resource Center LOCAL PROCESS • Build on a strong Senior I&A program • Staff knowledge • IT • Languages / Cultures • Reputation • Resources • Relationships • Introduce ADRC • Re-introduce ourselves • Work the networks (Esp. Disabilities)

  20. Pierce County ADRCAging & Disability Resource Center LOCAL PROCESS • Community Forums • Small task-specific work groups • Vision & Mission • MOU’s • Marketing • Web site • Development of MOU’s • Trainings • Permission to stumble

  21. Pierce County ADRCAging & Disability Resource Center LESSONS LEARNED • Uncharted Territory • Start with I&A Standards • Go Slow • Turf • Network  Partnerships • Community Representation • Marketing / Outreach • Specialized target audiences • “Making The Link”

  22. Pierce County ADRCAging & Disability Resource Center APS Hospitals Disabled Aging MR/DD ADRC Providers State Agencies Public HCS Social Services

  23. Pierce County ADRCAging & Disability Resource Center • LESSONS LEARNED SART • Reporting Evaluation Plan Grantee Reports • Referral & Counseling • (= Time = FTE’s = Budget) • Staff • Training • Trainers

  24. Pierce County ADRCAging & Disability Resource Center LESSONS LEARNED • Training Center for Independence P.C. Coalition for Developmental Disabilities TACID BenefitsCheckUp Alzheimer’s Association P.C. Veterans Bureau ARC of Washington Hearing, Speech & Deafness Center 2-1-1 • Trainers

  25. Pierce County ADRCAging & Disability Resource Center • Value Added Benefits • Broader Scope • Enhanced Networking • Mutual Collaboration • Counseling Mindset • Options to Empower • Visibility

  26. Pierce County ADRCAging & Disability Resource Center ADRC (253) 798-4600 – Local (800) 562-0332 – Toll Free (253) 798-2837 – TTY ADRC@co.pierce.wa.us www.PierceADRC.org

  27. Pierce County ADRCAging & Disability Resource Center Bob Riler - Pierce County (253) 798-7384 or briler@co.pierce.wa.us Meg Evans - ADSA (360) 725-2557 or EvansME@dshs.wa.gov

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