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Providing Value Through Service, Integrity and Trust. 9 th Annual Operations Conference. Indianapolis, Indiana – October 2010. The Farm Bureau Way!. No one does business the way Farm Bureau does Customer relationships – close and personal Employee involvement and commitment Multiple hats
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Providing Value Through Service, Integrity and Trust 9th Annual Operations Conference Indianapolis, Indiana – October 2010
The Farm Bureau Way! • No one does business the way Farm Bureau does • Customer relationships – close and personal • Employee involvement and commitment • Multiple hats • Lean operations • Each company as unique as we are similar • Aspiring to fulfill the needs of our rapidly changing customers, while at the same time meeting growth, profitability and expense goals • Primarily single state operations • Independently operated companies with a fierce connection to one another
Operations Conference • Value • Benefits • Planning • Commitment
Peer Interaction • Collaborate • Consult • Exchange Information
“Big”Potential • Economies of Scale • Influence • Purchasing power • Efficiency
Networking • Lasting relationships with colleagues • Mentoring • Bouncing ideas • Soliciting ideas • Developing strategy
Share Experiences • Success • What went right? • How you did it? • What was gained? • What would you do differently? • Failure • Lessons learned
Industry Education • Presentations • Experts • Colleagues • Market leaders • Motivational
AAIC Facilitation • Planning Committee • Organization • Support • Directory • Presentations/Partners
Commitment • Identify 2 new people to invite to 2011 • Obtain an early commitment from your company • Provide detailed feedback for next year’s planner • Topics • Challenges • Meeting logistics