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A National Community Care Outcomes Framework April 2008

Discover the National Community Care Outcomes Framework, highlighting the key elements such as single shared assessment and national outcomes. Learn how defining outcomes can boost service performance and improve health, social inclusion, well-being, independence, and user satisfaction.

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A National Community Care Outcomes Framework April 2008

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  1. A National Community Care Outcomes Framework April 2008

  2. Key messages • National performance framework • Community care outcomes framework – based on widespread research - 6 key elements • Central role of high quality single shared assessment • Plans for roll out

  3. How can outcomes help us? Agreeing outcomes for a service sets out what it is trying to do for the people using the service. We can measure outcomes, and supporting indicators, so we can see how well a service is doing.

  4. A new National Performance Framework Single Outcome Agreements (LAs) Community Care Outcomes HEAT

  5. ‘HEAT’ Health Improvement for the people of Scotland Efficiency and Governance Improvements Access to Services Treatment Appropriate to Individuals

  6. Community Care Outcomes Framework 4 national outcomes. 16 performance measures. 5 existing targets (more later?) Making a start in 2007-08. Rollout in 2008 – 09.

  7. High-Level Outcomes For Community Care Services Improved Health Improved Social Inclusion Improved Well Being Improved Independence and Responsibility

  8. Six interlocking themes User satisfaction Faster access Support for carers Quality of assessment and care planning Pro-active work with people at risk of admission to hospital Moving services closer to people who use services/patients

  9. User defined outcomes

  10. Outcomes people want from community care services are embedded in the measures Timely access to a high quality single shared assessment is crucial 10 of the measures a by-product of electronic single shared assessment All of the measures are based on research into outcomes people want

  11. Overarching community care indicator (29) Increase the proportion of people needing care or support who are able to sustain an independent quality of life as part of the community, through effective joint working

  12. Community care outcomes in national performance frameworks 2 targets and one standard in HEAT One overarching indicator and 2 others available for use in SOAs Partnerships expected to agree the outcome(s) relating to community care which will be included in Single Outcome Agreements

  13. Final thoughts Outcomes can really improve performance They demand a person-centred and therefore integrated approach Single shared assessment absolutely pivotal for community care outcomes It will feel challenging We know it makes sense!

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