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Com’Book

Com’Book. A new version of bank quality service. What’s a social network?. A social structure , Friendship , K inship , C ommon interest, F inancial exchange, D islike , or relationships of beliefs, K nowledge or prestige,. Why a social network ?.

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Com’Book

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  1. Com’Book A new version of bankquality service

  2. What’s a social network? • A social structure , • Friendship, • Kinship, • Common interest, • Financial exchange, • Dislike, or relationships of beliefs, • Knowledge or prestige,

  3. Why a social network? • Collaborative system used to communicate faster • Sharing information • Good tools to get information • => AN OPPORTUNITY FOR THE COMPANY

  4. Who need a social network?

  5. SWOT Concept • Strenght: • We are student in IT school so we are aware of new technology. • We are young. • Dynamic • Aware of the market

  6. SWOT Concept • Weakness: • Student. • Not expert in technical parts • No experience

  7. SWOT Concept • Opportunities: Social Networks market is increasing

  8. SWOT Concept • Threat: • Hard competition

  9. Why the bank? • Social network interest: • Lots of smallcompanies • Bigcompanies

  10. Why the bank? • Société Générale: 157 000 employees • BNP Paribas: 205 000 employees • LCL: 162 000 employees • BPCE: 127 000 • Total: 651 000 employees

  11. Why the bank? • Lots of problem communication. • A hugeproblemwith service quality. • A bigamount of spending.

  12. Why the bank?

  13. Competition • Actually, no social network exists in bank sector. • About 15 social networks alreadyexist for companies.

  14. Competition • ID: • SAAS (software as a service) solution • 2007 • Origine France • Yearly License in functions of the number of employees.

  15. The competition

  16. The competition • ID: • -SAAS solution • -2008 • -Monthly licence

  17. The competition

  18. The requirements • Forum • Stock Changing Chart • Working Task Platform • Business Operation Platform • Activities Application • Offered services database

  19. Forum • informing recent announcement • get and share information • Debate • Each theme will have an administrator

  20. Stock Changing Chart • Staffs usually needs to land other website search for the stock chart • An application accessing to the stock chart • =>Do not need to search for them

  21. Working Task Platform • The boss set the working task • The employees can check it from this platform • Has a large database of how to deal with each business operation • =>A better understanding of the task

  22. Business Operation Platform • Used for customers and business partners • Provided the business operation now and in the future • => The business partners can find newcorporations

  23. Activities Application • (Comité d’entreprise.) • Company provides activities, such as working abroad opportunities, weekend party, travelling . • Staffs can fill in forms to apply • Forms will be sent to the service • => Offer a better management of the companyactivities

  24. Offered services • Database of all the offersprovide by the bank. • The employeescan check it in the websites and inform the customers of the producttheycanprovide. • => More convenient for the employees.

  25. Customer database • This part is used for bank employees to have a better understanding of their customers. • When the customer comes to the bank applying for operation, the employee will ask the customer about their personal information. • the employees will mark the related customer information.

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