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The Global Economy Outsourcing in Ghana. Outsourcing in Ghana. Background Genpact was an internal unit of GE Focused on business process outsourcing: call centers, data entry, accounting, etc Expanded into a broad range of business services Spun off in 2005, listed on NYSE 2007
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Outsourcing in Ghana • Background • Genpact was an internal unit of GE • Focused on business process outsourcing: call centers, data entry, accounting, etc • Expanded into a broad range of business services • Spun off in 2005, listed on NYSE 2007 • Global reach: India, China, Poland, Morocco, Brazil, South Africa, the Philippines, etc
Outsourcing in Ghana • Questions for you • What features of a country do you need in this business? • How does Ghana stack up? • Open operation in Ghana? Or not?